On LinkedIn I publish a bi weekly newsletter, The Customer Director Digest. It’s been well received with over 4000 subscribers to date.
One of my latest articles was asking for your thoughts and contribution to this year’s Customer Director report, by answering three short questions on the challenges and opportunities facing customer centric business and driving customer experience change.
Might you have a few minutes to let me know your thoughts on the challenges and opportunities facing Customer focussed functions or business, so if you are a CEO, COO, HR Director, Chief Customer Officer, Customer Experience Director, Customer Service Director, Customer Success Director we want to hear from you.
Please go here, or you can reply via message if you prefer and of course, I will get a copy of the report to you when it is published.
Douglas Jackson - Diverse Impactful Leadership 