Douglas Jackson are a specialist recruitment consultancy and executive search company, working tirelessly to help our customers recruit permanent and interim talent at Executive Board Level, Head of Department, Managerial and specialist skilled support and strategic function roles across the Customer and Experience landscape. We recruit across the whole of the UK and offshore.
We help some of the world’s leading brands and FTSE 100 organisations, as well as start up and PE backed companies, to identify and recruit the key skills, experience and ‘right fit’ across your organisations customer proposition too:
- Enhance your Customer Strategy
- Develop your Customer Experience
- Design and own your Customer Service
- Define/Transform Customer Process, Systems and or, Culture.
- Lead/Manage Customer Contact Operations across Digital, Omni, Multi or, Traditional Channels.
- Resource Plan and Analyse, or Manage your Customer Data, creating actionable Customer Insight.
- Own/Run Customer Programmes, or Projects for Sales, Service, Retentions, Acquisition, CSAT, NPS, Loyalty, Engagement, CRM, Self-Serve, Digital.
We will deliver a tailored and truly consultative approach. Identifying, attracting and recruiting both active and non-active job seekers within the market place, whilst providing an honest, professional and personal service. By making the extra effort to get to know our clients and candidates, we can give you a more rewarding service and look to recruit committed, achieving individuals, whether you require increased levels of customer excellence, customer acquisition, business transformation, or, a reduction in costs.
Our Consultants have in excess of 80 years’ recruitment experience between them, with over 20 years’ specifically in recruiting exceptional, talented individuals from across Operations, Sales, Customer Service, Customer Experience, Loyalty, Strategy, Customer Contact, Customer Insight, Resource Planning and Analytics.
If you want to identify, attract and hire Executive and Managerial level talent within a Customer, Employee, or Experience focussed function, talk to us and see what we can do to support you.
Tel: 0345 620 9720, or mail@douglas-jackson.com, Web: http://www.douglas-jackson.com/
