Category Archives: The Impact Room

The Impact Room – Greg Reed, Board Director, Advisor

Hear from Greg Reed, Board Director and Advisor, Award Winning and high achieving executive, a business leader with a proven track record of delivering transformation and growth in the Impact Room Continue reading

Posted in Awards, Best Practice, Board Careers, CEO, Developing Resilient Leaders, Douglas Jackson, Employee Engagement, Employees, Executive Search, Talent Acquisition, talent development, Talent Management, The Impact Room | Tagged , , , , , , , , , , , , , , , | Leave a comment

The Impact Room – Jo Causon CEO Institute of Customer Service

We were delighted to see Jo Causon, Chief Executive Officer of Institute of Customer Service in the Impact Room recently. Jo joined Hannah Louise Cox to share some insight and thoughts about customer service, customer demands, ease of customer service, challenges, transparency, communications, opportunities. What … Continue reading

Posted in customer service, Customer Service Industry, Customer Strategy, Customers, Insight/Analytics, Leadership, The Impact Room | Tagged , , , , , , , , , , | Leave a comment