Category Archives: resilience

Do you have an Inner Cheerleader or Inner Critic?

Do you have an inner cheerleader, or an inner critic? Do you have nagging thoughts that you’re not good enough? This negative, self-critical voice can undermine how we feel about ourselves, our goals and our effectiveness in life and work. … Continue reading

Posted in Contact Centre Industry, Continuous Improvement, Developing Resilient Leaders, Diversity and Inclusion, Douglas Jackson, Hiring Resilient Leaders, Motivation, Performance, resilience, Resilient Leadership | Tagged , , , , , , , , , | Leave a comment

Diversity through recruitment

Are you considering a more diverse, inclusive recruitment strategy? Continue reading

Posted in Best Practice, Diversity and Inclusion, Douglas Jackson, Employee Engagement, Employees, Executive Search, Hiring Resilient Leaders, Leadership, Performance, Personal Development, resilience, Resilient Leadership, Retained Recruitment, Retained Search, Retention, Social Recruitment, Talent Acquisition, talent development, Talent Management | Tagged , , , , , , , , , , , , , | Leave a comment

How You and Your Leaders Can Emerge Stronger and More Successful

How will you and your teams emerge stronger? How will you address skill gaps in your workforce? Continue reading

Posted in Behavioural Assessment Tools, Behavioural Profiling, Best Practice, Career Development, Contact Centre Industry, Developing Resilient Leaders, Diversity and Inclusion, Executive Search, Hiring Resilient Leaders, Homeworking, Leadership, Motivation, Personal Development, resilience, Resilient Leadership, Talent Acquisition, Talent Management | Tagged , , , , , , , , , , , , , | Leave a comment

Returning to the office…Covid Recovery for business…

Are you thinking about the key considerations for getting your team back to the office post Covid. Is your communication and employee engagement high enough? Continue reading

Posted in Best Practice, Business Planning, Employee Engagement, Employees, Homeworking, Leadership, Performance, resilience | Tagged , , , , , , , , , , | Leave a comment