Douglas Jackson on Facebook
Douglas Jackson on Twitter
- This is an excellent opportunity for an experienced Database Manager to join a brand-new team that works closely wi… twitter.com/i/web/status/1… 12 hours ago
- An exciting new position has become available working for a great retail brand as an Administration Manager/Supervi… twitter.com/i/web/status/1… 12 hours ago
- This is an opportunity for a proven senior programme executive to join an exciting, well established and forward th… twitter.com/i/web/status/1… 4 days ago
- An exciting new position has become available for leading consumer-based family run organisation that has a global… twitter.com/i/web/status/1… 4 days ago
- My client is looking for a Scheduler to work within their operations support team - Warwick buff.ly/31rdfyJ https://t.co/Nm2B5MucV7 6 days ago
Category Archives: Retail
Customer Service Delivered to Your Door?
At the end of 2014, consumers spent more money than ever online; with Black Friday, Cyber Monday, an improving economy and the pre/post-Christmas spend, we generated an estimated £100 billion worth of online sales. As we head towards yet another … Continue reading
Posted in Contact Centre Industry, Customer Experience, Customer Experience ROI, customer service, Customer Service Industry, Customer Strategy, Logistics, multi channel customer experience, Retail
Tagged black friday, Cap Gemini, courier, Courier Service Customer Service, Customer Experinece, Customer Service, customer touchpoints, cyber monday, delivery experience, DPD, express delivery, Hermes, logistics, Mintel, OCADO, omnichannel, parcel delivery, retail customer service, Which?
Leave a comment
