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- Illuminated Cathedral at lichfieldcathedral #lichfield #illuminatedcathedral #luminox #lichfield… twitter.com/i/web/status/1… 7 hours ago
- An opportunity for an experienced Customer Service Manager to take responsibility for a multi-channel, digitally al… twitter.com/i/web/status/1… 4 days ago
- RT @ukbusinessaward: The @ukbusinessaward are proud to be working with @KerryGidziewicz @CallCentreJobs1… twitter.com/i/web/status/1… 5 days ago
- An opportunity for an experienced Project Manager to take responsibility for a multi-channel, digitally aligned Cus… twitter.com/i/web/status/1… 6 days ago
- This is a newly created position for a business that has gone through significant change in the last 12 months and… twitter.com/i/web/status/1… 1 week ago
Category Archives: Retail
Customer Service Delivered to Your Door?
At the end of 2014, consumers spent more money than ever online; with Black Friday, Cyber Monday, an improving economy and the pre/post-Christmas spend, we generated an estimated £100 billion worth of online sales. As we head towards yet another … Continue reading
Posted in Contact Centre Industry, Customer Experience, Customer Experience ROI, customer service, Customer Service Industry, Customer Strategy, Logistics, multi channel customer experience, Retail
Tagged black friday, Cap Gemini, courier, Courier Service Customer Service, Customer Experinece, Customer Service, customer touchpoints, cyber monday, delivery experience, DPD, express delivery, Hermes, logistics, Mintel, OCADO, omnichannel, parcel delivery, retail customer service, Which?
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