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Douglas Jackson on Twitter
- Hola……We have a fabulous opportunity for an experienced Contact Centre Manager from the UK to relocate to Barcelona… twitter.com/i/web/status/1… 5 hours ago
- Carters Famous Steam Fair has arrived in Lichfield, YAY!! @CartersFair @lichfield_cc @Lichfield_DC Then they are of… twitter.com/i/web/status/1… 5 hours ago
- My client is looking for an outstanding Customer Relations Leader to join their team that can build relationships w… twitter.com/i/web/status/1… 7 hours ago
- RT @Lichfield_DC: We're looking forward to welcoming Carters Steam Fair to Beacon Park this weekend (21 & 22 July). However, the fireworks… 1 day ago
- They think it's all over....It is now....! The end of a thoroughly enjoyable and fun day at #TeamdJ for our sports… twitter.com/i/web/status/1… 2 days ago
Category Archives: Retail
Customer Service Delivered to Your Door?
At the end of 2014, consumers spent more money than ever online; with Black Friday, Cyber Monday, an improving economy and the pre/post-Christmas spend, we generated an estimated £100 billion worth of online sales. As we head towards yet another … Continue reading
Posted in Contact Centre Industry, Customer Experience, Customer Experience ROI, customer service, Customer Service Industry, Customer Strategy, Logistics, multi channel customer experience, Retail
Tagged black friday, Cap Gemini, courier, Courier Service Customer Service, Customer Experinece, Customer Service, customer touchpoints, cyber monday, delivery experience, DPD, express delivery, Hermes, logistics, Mintel, OCADO, omnichannel, parcel delivery, retail customer service, Which?
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