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- Easter cupcakes for TeamDJ, thank you Rebecca! @douglasjackson @AnalyticsTeamDJ yum yum. #EasterWeekend #cupcakes https://t.co/W2eWW60Y37 5 days ago
- Reporting to the Head of Customer Experience, this role is with a highly regarded organisation operating within an… twitter.com/i/web/status/1… 6 days ago
- My client are looking for a Senior Workforce Planning Analyst to develop and maintain the Strategic Workforce Plann… twitter.com/i/web/status/1… 1 week ago
- Opportunity for an experienced Coach or Trainer from a contact centre environment to join an established business i… twitter.com/i/web/status/1… 1 week ago
- Working in a brand new department within a well established company within the Travel sector, they are looking for… twitter.com/i/web/status/1… 1 week ago
Category Archives: Retail
Customer Service Delivered to Your Door?
At the end of 2014, consumers spent more money than ever online; with Black Friday, Cyber Monday, an improving economy and the pre/post-Christmas spend, we generated an estimated £100 billion worth of online sales. As we head towards yet another … Continue reading
Posted in Contact Centre Industry, Customer Experience, Customer Experience ROI, customer service, Customer Service Industry, Customer Strategy, Logistics, multi channel customer experience, Retail
Tagged black friday, Cap Gemini, courier, Courier Service Customer Service, Customer Experinece, Customer Service, customer touchpoints, cyber monday, delivery experience, DPD, express delivery, Hermes, logistics, Mintel, OCADO, omnichannel, parcel delivery, retail customer service, Which?
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