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- What a lovely surprise and such a generous Christmas gift for Hannah, Holly, Kerry and TeamDJ. Thank you so much P… twitter.com/i/web/status/1… 38 minutes ago
- We’re currently working with a great brand who are ramping up their sales operation here in the UK and adding to th… twitter.com/i/web/status/1… 51 minutes ago
- We’re currently working with a great brand who are ramping up their sales operation here in the UK and adding to th… twitter.com/i/web/status/1… 53 minutes ago
- Many thanks to our intrepid explorer @InvolveAdventur Geoff Major for some lovely memorabilia in support of his ama… twitter.com/i/web/status/1… 20 hours ago
- Working with this highly regarded established organisation, you will play a pivotal role, supporting a number of bu… twitter.com/i/web/status/1… 1 day ago
Category Archives: telecommunications
We Can’t Live Without Them so Why Do We Hate Them So?
Mobile Phones, Broadband, TV and WIFI, we just can’t live without them. So why, oh why do we dislike our telecommunications, or network providers so little?
Posted in Best Practice, Contact Centre Industry, Customer Experience, customer service, Customer Service Industry, Customer Strategy, Growth of Customer Experience, multi channel customer experience, telecommunications
Tagged Apple, Best brands for customer service, BT, CSI Index, Customer Experience, Customer Satisfaction, Customer Service, Douglas Jackson, EE, First Direct, Google, Institute of Customer Services, Lovefilm, LV, Most Trusted brands, NAtionwide, Ovo Energy, Sainsburys, Sky, The Game of Thrones, TSB, Virgin Media, Vodafone, Walking Dead, Worst Customer Service
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