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Douglas Jackson on Twitter
- We had to share @Svennyhill in a rubber hat! Supporting Sven's triathlon attempt - Best of luck! Read Sven's story buff.ly/2fzj0Uv 10 hours ago
- This is an exciting role for a Resource Planning Analyst to work for this market leading company - North West https://t.co/pbsstOJBvk 14 hours ago
- We are recruiting a Head of Customer Experience in the South East, (Northern Home Counties). https://t.co/ReEzwRrq55 14 hours ago
- An exciting online gaming brand is looking for a Product Manager to join their team in London https://t.co/u8Ta29kHLV 1 day ago
- This is an opportunity for a proven Resource Planning Manager to join an exciting well-established Multi-Channel Co… twitter.com/i/web/status/9… 1 day ago
Category Archives: telecommunications
We Can’t Live Without Them so Why Do We Hate Them So?
Mobile Phones, Broadband, TV and WIFI, we just can’t live without them. So why, oh why do we dislike our telecommunications, or network providers so little?
Posted in Best Practice, Contact Centre Industry, Customer Experience, customer service, Customer Service Industry, Customer Strategy, Growth of Customer Experience, multi channel customer experience, telecommunications
Tagged Apple, Best brands for customer service, BT, CSI Index, Customer Experience, Customer Satisfaction, Customer Service, Douglas Jackson, EE, First Direct, Google, Institute of Customer Services, Lovefilm, LV, Most Trusted brands, NAtionwide, Ovo Energy, Sainsburys, Sky, The Game of Thrones, TSB, Virgin Media, Vodafone, Walking Dead, Worst Customer Service
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