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- A market leading company who are a leading provider are currently looking to recruit a Digital Communications Execu… twitter.com/i/web/status/1… 12 hours ago
- A leading and forward thinking company in London are looking to recruit a highly motivated and people focused Team… twitter.com/i/web/status/1… 13 hours ago
- My client is looking for an experienced Customer Insight Manager who will use BI and MI to identify opportunities a… twitter.com/i/web/status/1… 3 days ago
- @billquiseng Many thanks for sharing Bill. 1 week ago
- Many congratulations to all of the award winners at the UK Customer Experience Awards 2018 - Overall winner… twitter.com/i/web/status/1… 1 week ago
Category Archives: telecommunications
We Can’t Live Without Them so Why Do We Hate Them So?
Mobile Phones, Broadband, TV and WIFI, we just can’t live without them. So why, oh why do we dislike our telecommunications, or network providers so little?
Posted in Best Practice, Contact Centre Industry, Customer Experience, customer service, Customer Service Industry, Customer Strategy, Growth of Customer Experience, multi channel customer experience, telecommunications
Tagged Apple, Best brands for customer service, BT, CSI Index, Customer Experience, Customer Satisfaction, Customer Service, Douglas Jackson, EE, First Direct, Google, Institute of Customer Services, Lovefilm, LV, Most Trusted brands, NAtionwide, Ovo Energy, Sainsburys, Sky, The Game of Thrones, TSB, Virgin Media, Vodafone, Walking Dead, Worst Customer Service
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