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- Illuminated Cathedral at lichfieldcathedral #lichfield #illuminatedcathedral #luminox #lichfield… twitter.com/i/web/status/1… 7 hours ago
- An opportunity for an experienced Customer Service Manager to take responsibility for a multi-channel, digitally al… twitter.com/i/web/status/1… 4 days ago
- RT @ukbusinessaward: The @ukbusinessaward are proud to be working with @KerryGidziewicz @CallCentreJobs1… twitter.com/i/web/status/1… 5 days ago
- An opportunity for an experienced Project Manager to take responsibility for a multi-channel, digitally aligned Cus… twitter.com/i/web/status/1… 6 days ago
- This is a newly created position for a business that has gone through significant change in the last 12 months and… twitter.com/i/web/status/1… 1 week ago
Category Archives: telecommunications
We Can’t Live Without Them so Why Do We Hate Them So?
Mobile Phones, Broadband, TV and WIFI, we just can’t live without them. So why, oh why do we dislike our telecommunications, or network providers so little?
Posted in Best Practice, Contact Centre Industry, Customer Experience, customer service, Customer Service Industry, Customer Strategy, Growth of Customer Experience, multi channel customer experience, telecommunications
Tagged Apple, Best brands for customer service, BT, CSI Index, Customer Experience, Customer Satisfaction, Customer Service, Douglas Jackson, EE, First Direct, Google, Institute of Customer Services, Lovefilm, LV, Most Trusted brands, NAtionwide, Ovo Energy, Sainsburys, Sky, The Game of Thrones, TSB, Virgin Media, Vodafone, Walking Dead, Worst Customer Service
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