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Douglas Jackson on Twitter
- RT @ClubLichfield: As old Frank Sinatra sang 'Start Spreading the news Grub Club starts next month We want you to be a part of it In old L… 1 day ago
- We are currently recruiting a Forecasting Analyst who will be responsible for Forecasting the Contact Centre demand… twitter.com/i/web/status/1… 2 days ago
- We are currently recruiting a Forecasting Analyst, who will support Operations ensuring they have the right people… twitter.com/i/web/status/1… 2 days ago
- How to Develop a Digital Service Strategy from @callcentrehelper and some of the industry Subject Matter Experts… twitter.com/i/web/status/1… 2 days ago
- Reporting to the Director of Field Sales, this role is with an exciting and expanding company within a high growth… twitter.com/i/web/status/1… 3 days ago
Category Archives: telecommunications
We Can’t Live Without Them so Why Do We Hate Them So?
Mobile Phones, Broadband, TV and WIFI, we just can’t live without them. So why, oh why do we dislike our telecommunications, or network providers so little?
Posted in Best Practice, Contact Centre Industry, Customer Experience, customer service, Customer Service Industry, Customer Strategy, Growth of Customer Experience, multi channel customer experience, telecommunications
Tagged Apple, Best brands for customer service, BT, CSI Index, Customer Experience, Customer Satisfaction, Customer Service, Douglas Jackson, EE, First Direct, Google, Institute of Customer Services, Lovefilm, LV, Most Trusted brands, NAtionwide, Ovo Energy, Sainsburys, Sky, The Game of Thrones, TSB, Virgin Media, Vodafone, Walking Dead, Worst Customer Service
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