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- This is an excellent opportunity for an experienced Head of CRM to join a well-established CRM and Ancillaries team… twitter.com/i/web/status/1… 1 hour ago
- Opportunity for an experienced Team Manager to join this well-established organisation, working in a high touch, qu… twitter.com/i/web/status/1… 4 days ago
- An exciting opportunity has arisen for a Resource Planning Specialist - Stoke on Trent buff.ly/2H6XAw0 https://t.co/oAl08cH9u7 5 days ago
- TeamDJ's @MKAMichelle is extremely proud to be involved with @UKCXAwards again this year, always such a great day,… twitter.com/i/web/status/1… 5 days ago
- Thank you Nigel for these positive comments following his dealings with John. Testimonials | Douglas Jackson Execut… twitter.com/i/web/status/1… 6 days ago
Category Archives: telecommunications
We Can’t Live Without Them so Why Do We Hate Them So?
Mobile Phones, Broadband, TV and WIFI, we just can’t live without them. So why, oh why do we dislike our telecommunications, or network providers so little?
Posted in Best Practice, Contact Centre Industry, Customer Experience, customer service, Customer Service Industry, Customer Strategy, Growth of Customer Experience, multi channel customer experience, telecommunications
Tagged Apple, Best brands for customer service, BT, CSI Index, Customer Experience, Customer Satisfaction, Customer Service, Douglas Jackson, EE, First Direct, Google, Institute of Customer Services, Lovefilm, LV, Most Trusted brands, NAtionwide, Ovo Energy, Sainsburys, Sky, The Game of Thrones, TSB, Virgin Media, Vodafone, Walking Dead, Worst Customer Service
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