Tag Archives: Call Centre
A content packed conference, with much to digest, great speakers, the UK National Contact Centre Conference #ukccc15 #cctr Continue reading
This week Douglas Jackson attended the CCMA (Call Centre Management Association) seminar; The Contact Centre Skills and Knowledge of the Future.
One of the great things about the Customer Contact industry is that there are a good number of conferences and award ceremonies to help share best practice, learn from subject matter experts and celebrate the achievements made and last week, … Continue reading
Welcome to Douglas Jackson’s Blog: Douglas Jackson are an Executive & Managerial recruitment organisation, specialising across the Contact Centre, Outsourcing & Customer Service industry. We specialise in placing Executive and Managerial level positions, as well as skilled Analyst appointments across all … Continue reading