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- Our friends at @callcentrehelp have some great podcasts, including this one from @Jo_h4p Podcast – Top Contact Cent… twitter.com/i/web/status/1… 1 day ago
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Category Archives: Interviews
Are Your Leaders Hiring the Right Person?
How confident are you, or your leaders, when it comes to hiring the right person for your business? Following a recent business survey, The Recruiting Times found that 55% of business leaders believe their lack of recruitment credentials, process, or … Continue reading
Posted in Analytics Recruitment, Behavioural Assessment Tools, Behavioural Profiling, Best Practice, Contact Centre Industry, Douglas Jackson, Employee Engagement, Executive Search, Hiring, Interviews, Leadership, Recruitment Agency, Retained Recruitment, Retained Search, Retention, Social Recruitment
Tagged Assessing the right candidate, Behavioural profiling recruitment tools, Best Recruitment solutions, Better Hiring, Better retention of new hires, douglas jackson recruitment, Douglas Jackson Search, Executive Search for Customer Experience, Executive Search for Customer Operations, Executive Search for Customer Service, Executive Search Tools, hiring better people, How to hire the right person, Mcquaig behavioural profiling, psychometric job evaluation, Recruitment Agency, recruitment assessment tools, Recruitment tools
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It’s Magic – The National Data Analytics & Insight Conference
Last week we were back at The National Data, Analytics & Insight Conference 2016, hosted by The Forum, which, once again proved to be a great success. The Forum gave an overview of where our industry is right now which … Continue reading
Posted in Analytics, Analytics Recruitment, Behavioural Assessment Tools, Behavioural Profiling, Best Practice, business intelligence, Business Planning, Contact Centre Industry, customer insight, financial services, Interviews, Recruitment, Reporting, Resource Planning Industry
Tagged Analytics, Anglian Water, Business Analytics, Business Inteligence, Christmas Party, Customer Experience, customer insight, Customer Intelligence, Data, Data Analytics, Environment Agency, Geoban, Magic, Management Information, Myers Briggs, Presentation of Data, Quality, Reporting, Resource Planning, Royal Sun alliance, Sainsburys Bank, Stakeholder Interactions, The Forum
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Reach for the Stars
It is a big space theme this week; with the release of Star Wars, the Force Awakens and the first ‘official’ British Astronaut, Major Tim Peake to blast off to the International Space Station. Over 40 years ago, I doubt Tim Peake’s … Continue reading
Posted in Best Practice, Candidates, Career Development, Interviews, Motivation, Personal Development
Tagged Astronaut, Bruce Almighty, Give me a Sign, International Space Station, Major Tim Peake, Motivation, Opportunity, Reach for the Stars, Star Wars the Force Awakens, The Independent, Zig Ziglar Quote
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Top Tips for a Successful Interview Preparation
This subject, alongside CV Advice, is where the team at Douglas Jackson spend a great deal of time, helping and supporting our customers (candidates) to prepare for that potentially, life changing meeting. Here we we share our Top-Tips for a Successful … Continue reading
Posted in Best Practice, Contact Centre Industry, Customer Experience, Customer Service Industry, Douglas Jackson, Interviews, Jobs, Recruitment, Resource Planning Industry
Tagged Douglas Jackson, Interview Advice, interview preparation, Interview Questions, Interview Research, Interview Testing, Interview Tips, Preparation for Interview, Pschometric Testing, Top Tips for Interview
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How to Improve Your Interview Performance
We read an interesting article this week from Recruitment International on how the modesty of British jobseekers might be hindering their ability to sell themselves at interview, with research showing that 92 per cent of UK jobseekers aren’t confident talking … Continue reading
Great Interview Presentation & Preparation
In our role of recruiting Executive & Managerial appointments for the Call Centre and Customer Service industry, the consultants at Douglas Jackson are lucky enough to work with and represent some really talented and inspiring people, teams and departments.
Posted in Candidates, Clients, Contact Centre Industry, Customer Service Industry, Customers, Douglas Jackson, Hiring, Interviews, Leadership, Recruitment
Tagged contact centre jobs, Customer Service, Customer Service Jobs, customer service manage, interview preparation, interview presentation, recruitment, recruitment advice, Recruitment Consultant
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