Douglas Jackson on Facebook
Douglas Jackson on Twitter
- A company with a truly customer centric culture is looking for a Trainer/Coach to join their customer service conta… twitter.com/i/web/status/1… 10 hours ago
- This is a fantastic opportunity to join an established and innovative business within the transport industry - West… twitter.com/i/web/status/1… 4 days ago
- Opportunity for a commercially minded Bid Manager to join this global brand and business - London with travel… twitter.com/i/web/status/1… 4 days ago
- This is an excellent role for an experienced Resource Planning Specialist who will report directly into the Resourc… twitter.com/i/web/status/1… 6 days ago
- This is an excellent role for an experienced Resource Planning Manager to join an award-winning brand - Yorkshire… twitter.com/i/web/status/1… 6 days ago
Category Archives: Self-Management
Homeworking and Social Media Best Practice with the CCMA.
May 16th 2017, location: The Brewery EC1 Members of the CCMA arrived to a surprisingly sunny London to enjoy the Q2 Seminar on Homeworking and Social Media best practice.
Posted in Analytics, Automated Customer Service, Best Practice, Candidate Experience, Chatbots, Contact Centre Industry, Customer Experience, customer insight, Customer Service Industry, Digital, Homeworking, Robotics, Self-Management, social media
Tagged ann-marie Stagg, Call Centre Management Association, CCMA, CCMA UK, Contact Centre Awards, Contact Centre Best Practice, Harveys Furniture, Ibot, Martin Kemp, NHS professionals, Plantronics, Social Media, The brewery, The Met Police, Tobi, UK National Contact Centre Awards 2017, Vodafone, Vodafone Chatbot
Leave a comment
Self Management – Are You Ready to Start Firing?
You’re Fired! Not words anyone would like to hear, however words fans of the Apprentice will know well. There is much talk about being fired this week, with the sudden departure of James Comey, FBI Director, at the hands of … Continue reading
Posted in Behavioural Assessment Tools, Behavioural Profiling, Business Planning, Employee Engagement, Employees, Hiring, Performance, Self-Management, Talent Acquisition, Talent Management
Tagged customer engagement, customer engagement conference, Donald Trump, Douglas Jackson, employee culture, Employee engagement, firing employees, Forbes, hiring, Hiring behaviours, James Comey, John Simpson CEO timpsons, Little Miss, Miss Late, money back guarantee recruitment, Mr Gurmpy, Mr Men, Netflix, Netflix hires great people, Patty mcCord Netflix, recruitment, Self-Management, Successful hiring, Timpson, You're fired
Leave a comment
