Douglas Jackson on Facebook
Douglas Jackson on Twitter
- Contact Centre Manager (Sales and Service) | Douglas Jackson Executive and Managerial Recruitment Consultants, Sear… twitter.com/i/web/status/1… 3 hours ago
- Roundup of a content filled event with the CXFO – What We Can Do Tomorrow to help develop better customer and emplo… twitter.com/i/web/status/1… 7 hours ago
- CXFO - What We Can Do Tomorrow, a roundup from this weeks CXFO inaugural meeting. …uglasjacksonrecruitment.wordpress.com/2018/09/20/cxf… https://t.co/N84bPltilF 8 hours ago
- @MKAMichelle Heading to @thepiratescastle with the #CXFO London launch #cx #Camden 3 days ago
- As Resource Planning Manager you will be part of the Customer Service management team, you will take ownership of t… twitter.com/i/web/status/1… 1 week ago
Category Archives: Self-Management
Homeworking and Social Media Best Practice with the CCMA.
May 16th 2017, location: The Brewery EC1 Members of the CCMA arrived to a surprisingly sunny London to enjoy the Q2 Seminar on Homeworking and Social Media best practice.
Posted in Analytics, Automated Customer Service, Best Practice, Candidate Experience, Chatbots, Contact Centre Industry, Customer Experience, customer insight, Customer Service Industry, Digital, Homeworking, Robotics, Self-Management, social media
Tagged ann-marie Stagg, Call Centre Management Association, CCMA, CCMA UK, Contact Centre Awards, Contact Centre Best Practice, Harveys Furniture, Ibot, Martin Kemp, NHS professionals, Plantronics, Social Media, The brewery, The Met Police, Tobi, UK National Contact Centre Awards 2017, Vodafone, Vodafone Chatbot
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Self Management – Are You Ready to Start Firing?
You’re Fired! Not words anyone would like to hear, however words fans of the Apprentice will know well. There is much talk about being fired this week, with the sudden departure of James Comey, FBI Director, at the hands of … Continue reading
Posted in Behavioural Assessment Tools, Behavioural Profiling, Business Planning, Employee Engagement, Employees, Hiring, Performance, Self-Management, Talent Acquisition, Talent Management
Tagged customer engagement, customer engagement conference, Donald Trump, Douglas Jackson, employee culture, Employee engagement, firing employees, Forbes, hiring, Hiring behaviours, James Comey, John Simpson CEO timpsons, Little Miss, Miss Late, money back guarantee recruitment, Mr Gurmpy, Mr Men, Netflix, Netflix hires great people, Patty mcCord Netflix, recruitment, Self-Management, Successful hiring, Timpson, You're fired
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