Douglas Jackson on Facebook
Douglas Jackson on Twitter
- A leading financial services company are looking for a Head of Complaints to join them on their journey to customer… twitter.com/i/web/status/9… 35 minutes ago
- Being Your Personal Best: Customer Strategy and Planning 2018 buff.ly/2HNcWXR Many congratulations to… twitter.com/i/web/status/9… 1 hour ago
- Being Your Personal Best: Customer Strategy and Planning 2018 buff.ly/2HNcWXR Many congratulations to… twitter.com/i/web/status/9… 1 hour ago
- Being Your Personal Best: Customer Strategy and Planning 2018 …uglasjacksonrecruitment.wordpress.com/2018/04/25/bei… https://t.co/43UNJuqZ2R 3 hours ago
- An exciting new position has become available for a Senior Customer Service Operations Manager, working for a well-… twitter.com/i/web/status/9… 5 hours ago
Category Archives: Self-Management
Homeworking and Social Media Best Practice with the CCMA.
May 16th 2017, location: The Brewery EC1 Members of the CCMA arrived to a surprisingly sunny London to enjoy the Q2 Seminar on Homeworking and Social Media best practice.
Posted in Analytics, Automated Customer Service, Best Practice, Candidate Experience, Chatbots, Contact Centre Industry, Customer Experience, customer insight, Customer Service Industry, Digital, Homeworking, Robotics, Self-Management, social media
Tagged ann-marie Stagg, Call Centre Management Association, CCMA, CCMA UK, Contact Centre Awards, Contact Centre Best Practice, Harveys Furniture, Ibot, Martin Kemp, NHS professionals, Plantronics, Social Media, The brewery, The Met Police, Tobi, UK National Contact Centre Awards 2017, Vodafone, Vodafone Chatbot
Leave a comment
Self Management – Are You Ready to Start Firing?
You’re Fired! Not words anyone would like to hear, however words fans of the Apprentice will know well. There is much talk about being fired this week, with the sudden departure of James Comey, FBI Director, at the hands of … Continue reading
Posted in Behavioural Assessment Tools, Behavioural Profiling, Business Planning, Employee Engagement, Employees, Hiring, Performance, Self-Management, Talent Acquisition, Talent Management
Tagged customer engagement, customer engagement conference, Donald Trump, Douglas Jackson, employee culture, Employee engagement, firing employees, Forbes, hiring, Hiring behaviours, James Comey, John Simpson CEO timpsons, Little Miss, Miss Late, money back guarantee recruitment, Mr Gurmpy, Mr Men, Netflix, Netflix hires great people, Patty mcCord Netflix, recruitment, Self-Management, Successful hiring, Timpson, You're fired
Leave a comment
