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- Opportunity to join a thriving ex-pat community and take your professional career and life in a totally new directi… twitter.com/i/web/status/8… 16 hours ago
- Exciting relocation opportunity for an UK/EU ex pat for a Global Head of Customer Experience in the Czech Republic https://t.co/IL19OuTLUU 16 hours ago
- My client is looking for a Resource Planning Analyst. This is an exciting opportunity with a growing organisation i… twitter.com/i/web/status/8… 17 hours ago
- I have an urgent requirement for an Interim Out of Hours Contact Centre Manager to join a well known organisation i… twitter.com/i/web/status/8… 17 hours ago
- How to devise an effective video strategy buff.ly/2wauY0Y from @MarketingWeekEd 1 day ago
Category Archives: Self-Management
Homeworking and Social Media Best Practice with the CCMA.
May 16th 2017, location: The Brewery EC1 Members of the CCMA arrived to a surprisingly sunny London to enjoy the Q2 Seminar on Homeworking and Social Media best practice.
Posted in Analytics, Automated Customer Service, Best Practice, Candidate Experience, Chatbots, Contact Centre Industry, Customer Experience, customer insight, Customer Service Industry, Digital, Homeworking, Robotics, Self-Management, social media
Tagged ann-marie Stagg, Call Centre Management Association, CCMA, CCMA UK, Contact Centre Awards, Contact Centre Best Practice, Harveys Furniture, Ibot, Martin Kemp, NHS professionals, Plantronics, Social Media, The brewery, The Met Police, Tobi, UK National Contact Centre Awards 2017, Vodafone, Vodafone Chatbot
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Self Management – Are You Ready to Start Firing?
You’re Fired! Not words anyone would like to hear, however words fans of the Apprentice will know well. There is much talk about being fired this week, with the sudden departure of James Comey, FBI Director, at the hands of … Continue reading
Posted in Behavioural Assessment Tools, Behavioural Profiling, Business Planning, Employee Engagement, Employees, Hiring, Performance, Self-Management, Talent Acquisition, Talent Management
Tagged customer engagement, customer engagement conference, Donald Trump, Douglas Jackson, employee culture, Employee engagement, firing employees, Forbes, hiring, Hiring behaviours, James Comey, John Simpson CEO timpsons, Little Miss, Miss Late, money back guarantee recruitment, Mr Gurmpy, Mr Men, Netflix, Netflix hires great people, Patty mcCord Netflix, recruitment, Self-Management, Successful hiring, Timpson, You're fired
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