Category Archives: talent development

The Impact Room – Greg Reed, Board Director, Advisor

Hear from Greg Reed, Board Director and Advisor, Award Winning and high achieving executive, a business leader with a proven track record of delivering transformation and growth in the Impact Room Continue reading

Posted in Awards, Best Practice, Board Careers, CEO, Developing Resilient Leaders, Douglas Jackson, Employee Engagement, Employees, Executive Search, Talent Acquisition, talent development, Talent Management, The Impact Room | Tagged , , , , , , , , , , , , , , , | Leave a comment

Help to move the dial when it comes to EDI…

How important is EDI, Equality, Diversion and Inclusion, to you and or your business? Continue reading

Posted in Best Practice, Contact Centre Industry, Diversity and Inclusion, Employees, Leadership, Performance, Personal Development, resilience, Resilient Leadership, Talent Acquisition, talent development, Talent Management | Tagged , , , , , , , , , , , , , , , , , , , , | Leave a comment

Diversity through recruitment

Are you considering a more diverse, inclusive recruitment strategy? Continue reading

Posted in Best Practice, Diversity and Inclusion, Douglas Jackson, Employee Engagement, Employees, Executive Search, Hiring Resilient Leaders, Leadership, Performance, Personal Development, resilience, Resilient Leadership, Retained Recruitment, Retained Search, Retention, Social Recruitment, Talent Acquisition, talent development, Talent Management | Tagged , , , , , , , , , , , , , | Leave a comment

Top 20 CX Stars

So incredibly proud that both myself and Hannah Louise Cox were nominated for and have now been listed in the Top 20 of the CX Stars 2021. This is the second year running we have both been featured across the Customer Experience community by leading publication Customer Experience Magazine. Continue reading

Posted in Douglas Jackson, Employee Engagement, Employees, Recruitment, Talent Acquisition, talent development | Tagged , , , , | Leave a comment

Developing Extraordinary Talent and Great Leaders

Ask yourself these key questions to help identify your key thinking when it comes to leadership and developing extraordinary leaders. Continue reading

Posted in Best Practice, Career Development, Continuous Improvement/Process Improvment, Developing Resilient Leaders, elke edwards, Employee Engagement, Employees, Hiring Resilient Leaders, ivyhouse, Leadership, Resilient Leadership, talent development, Talent Management | Tagged , , , , , , , , , , | Leave a comment