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- This is a newly created opportunity within a fast growth retail, health and wellness business - London… twitter.com/i/web/status/1… 3 hours ago
- An exciting opportunity has arisen for a Business Systems Data Analyst to join a established organisation on a 10 m… twitter.com/i/web/status/1… 1 day ago
- An exciting opportunity has arisen for a Capacity Planning Analyst to join a fast-paced and evolving business who a… twitter.com/i/web/status/1… 1 day ago
- An exciting opportunity has arisen for a Data Analyst to join an established organisation for a 10 month FTC… twitter.com/i/web/status/1… 1 day ago
- We are currently partnered with a highly regulated business based in the heart of the Midlands who are looking to i… twitter.com/i/web/status/1… 1 day ago
Category Archives: Logistics
Customer Service Delivered to Your Door?
At the end of 2014, consumers spent more money than ever online; with Black Friday, Cyber Monday, an improving economy and the pre/post-Christmas spend, we generated an estimated £100 billion worth of online sales. As we head towards yet another … Continue reading
Posted in Contact Centre Industry, Customer Experience, Customer Experience ROI, customer service, Customer Service Industry, Customer Strategy, Logistics, multi channel customer experience, Retail
Tagged black friday, Cap Gemini, courier, Courier Service Customer Service, Customer Experinece, Customer Service, customer touchpoints, cyber monday, delivery experience, DPD, express delivery, Hermes, logistics, Mintel, OCADO, omnichannel, parcel delivery, retail customer service, Which?
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