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- I am looking for an experienced Team Manager to join a well-established organisation who are based in East Yorkshir… twitter.com/i/web/status/1… 3 days ago
- Our client is dedicated to achieving effortless customer experiences and are now looking for someone to lead a new… twitter.com/i/web/status/1… 4 days ago
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- My client is looking for a Resource Planning Analyst to work within their operations support team - West Midlands /… twitter.com/i/web/status/1… 1 week ago
Category Archives: Logistics
Customer Service Delivered to Your Door?
At the end of 2014, consumers spent more money than ever online; with Black Friday, Cyber Monday, an improving economy and the pre/post-Christmas spend, we generated an estimated £100 billion worth of online sales. As we head towards yet another … Continue reading
Posted in Contact Centre Industry, Customer Experience, Customer Experience ROI, customer service, Customer Service Industry, Customer Strategy, Logistics, multi channel customer experience, Retail
Tagged black friday, Cap Gemini, courier, Courier Service Customer Service, Customer Experinece, Customer Service, customer touchpoints, cyber monday, delivery experience, DPD, express delivery, Hermes, logistics, Mintel, OCADO, omnichannel, parcel delivery, retail customer service, Which?
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