Douglas Jackson on Facebook
Douglas Jackson on Twitter
- Hola……We have a fabulous opportunity for an experienced Contact Centre Manager from the UK to relocate to Barcelona… twitter.com/i/web/status/1… 5 hours ago
- Carters Famous Steam Fair has arrived in Lichfield, YAY!! @CartersFair @lichfield_cc @Lichfield_DC Then they are of… twitter.com/i/web/status/1… 5 hours ago
- My client is looking for an outstanding Customer Relations Leader to join their team that can build relationships w… twitter.com/i/web/status/1… 7 hours ago
- RT @Lichfield_DC: We're looking forward to welcoming Carters Steam Fair to Beacon Park this weekend (21 & 22 July). However, the fireworks… 1 day ago
- They think it's all over....It is now....! The end of a thoroughly enjoyable and fun day at #TeamdJ for our sports… twitter.com/i/web/status/1… 2 days ago
Category Archives: Outbound
How to Deliver Effective, Compliant Outbound Call Performance
In our guest post this week, we welcome Marianne Withers. Marianne is a Founding Director of EMC2 (GB) Ltd, the Outbound Specialists and has many years and experience providing Outbound Telemarketing, Operational Consultancy, Data and Dialler Management services for a … Continue reading
Sharing Customer Contact Best Practice
Last week some of the team at Douglas Jackson were at the Professional Planning Forum’s Best Practice Seminar, which, this year was held at ‘The Theatre of Dreams’; Manchester United’s football ground Old Trafford.
Posted in Best Practice, Contact Centre Industry, Customer Experience, Customer Service Industry, Outbound, Resource Planning Industry, Speech Analytics
Tagged best practice, call centres, contact centres, Customer Contact Planning, Networking, Outbound, Professional Planning, Resource Planning, Speech Analytics, Workforce Planning
Leave a comment
