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- Some thoughts and questions from our Planning, Insight and Analytics guru Perry Fletcher @AnalyticsTeamDJ - How Wil… twitter.com/i/web/status/1… 15 hours ago
- How Will Business Planning Change? …uglasjacksonrecruitment.wordpress.com/2020/04/07/how… https://t.co/f48ozG8rQz 15 hours ago
- Accelerated Digital Transformation - A number of businesses have seen large scale transformation projects, expected… twitter.com/i/web/status/1… 1 day ago
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- RT @BorisJohnson: Another quick update from me on our campaign against #coronavirus. You are saving lives by staying at home, so I urge yo… 3 days ago
Category Archives: Outbound
How to Deliver Effective, Compliant Outbound Call Performance
In our guest post this week, we welcome Marianne Withers. Marianne is a Founding Director of EMC2 (GB) Ltd, the Outbound Specialists and has many years and experience providing Outbound Telemarketing, Operational Consultancy, Data and Dialler Management services for a … Continue reading
Sharing Customer Contact Best Practice
Last week some of the team at Douglas Jackson were at the Professional Planning Forum’s Best Practice Seminar, which, this year was held at ‘The Theatre of Dreams’; Manchester United’s football ground Old Trafford.
Posted in Best Practice, Contact Centre Industry, Customer Experience, Customer Service Industry, Outbound, Resource Planning Industry, Speech Analytics
Tagged best practice, call centres, contact centres, Customer Contact Planning, Networking, Outbound, Professional Planning, Resource Planning, Speech Analytics, Workforce Planning
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