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- RT @Selectplanner: Some background information about the part time furlough scheme and how it can support the gradual/phased return to work… 1 day ago
- We’re currently working with a growing organisation to source their next leader within their complaints function -… twitter.com/i/web/status/1… 2 days ago
- I was recently lucky enough to visit Japan, a fascinating country with a diverse, rich and unique culture, much in… twitter.com/i/web/status/1… 3 days ago
- Bullet trains, Geisha, Japan is known how it strives for perfection, in Searching For Excellence and Geisha Recruit… twitter.com/i/web/status/1… 3 days ago
- Happy Birthday to John, We hope you have a great day and look forward to sharing some cake and or a drink together… twitter.com/i/web/status/1… 4 days ago
Tag Archives: Customer Service Director
The Customer, The C-Suite and The ?
Earlier this year in the Gartner Executive Survey CEO’s put customer service as the most important priority after growth. “The big rise of explicit mentions of the word “customer” was very noticeable in the results of this year’s survey,” Mark … Continue reading
Posted in Contact Centre Industry, Customer Contact, Customer Experience, Customer Experience ROI, customer service, Customer Service Industry, Customer Strategy, Customers, Employee Engagement, Employees, Growth of Customer Experience, Leadership, multi channel customer experience
Tagged C-suite and Customer Service, CEO's put customer service as the most important priority after growth, Chief Customer Officer, Chief Employee Officer, Customer Experience, Customer Experience is designed and developed by people., Customer Service Director, DEFAQTO RESEARCH, Douglas Jackson Customer Experience Recrutiment, Employee engagement to deliver better customer service, Gartner, Good Leadership, Head of Customer Service, Ian Golding, Leadership Recruitment, Leadership that delivers better customer experience
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When is a Recruitment Specialist not a Specialist?
In recent weeks, we have been asked to recruit a number of newly created senior Customer Service appointments for organisations undergoing major transformation or change across their estate. Whilst working with the COO for one of these businesses, to develop … Continue reading
Posted in Clients, Contact Centre Industry, Customer Service Industry, Customers, Douglas Jackson, Recruitment, Recruitment Agency, Talent Management
Tagged Call Centre Director, Contact Centre, Contact Centre Director, contact centre jobs, Customer Service Director, Customer Service Jobs, customer service manage, Customer Services, executive search, Head of Contact Centre, recruitment advice, Recruitment Agency, Recruitment Consultant, Recruitment specialist, Search & Selection
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