Douglas Jackson Executive Recruitment Consultants for Customer Strategy, Customer Experience, Customer Insight, Contact Centres, Resource Planning & Customer Services
Douglas Jackson Customer Strategy, Customer Experience, Customer Insight, Contact Centre & Customer Service recruitment experts. We specialise in placing Executive and Managerial level positions, as well as skilled Analysts. We hope that with our blog you learn more about us and we learn more about you, we welcome any thoughts, ideas and comments so we can continually improve our recruitment services and offerings.
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Tag Archives: Tim Routledge

CXFO – What We Can Do Tomorrow

Posted on 20/09/2018 by Douglas Jackson Executive Search and Recruitment Consultants

This week we joined The CXFO for their inaugural London Launch meeting, ‘What We Can Do Tomorrow’, held at The Pirate Castle; a community boating charity and multi-use venue for water-based activities on the canal, as well as offering spaces for … Continue reading →

Posted in Best Practice, Candidate Experience, Contact Centre Industry, Continuous Improvement, Continuous Improvement/Process Improvment, Customer Contact, Customer Experience, Customer Experience ROI, customer insight, Digital Experience, Douglas Jackson, Employee Engagement, Employees, Growth of Customer Experience, Insight/Analytics, Leadership, Motivation, multi channel customer experience, omni-channel | Tagged Adrian Swinscoe, Anis Qizilbash, Banksy, barclays, Camden, Carole Layzell, Christopher Brooks, Customer Experience, Customer Experience Rockstar, CX director, CX lab, CXEllence Consulting, CXFO, Digital Eagle, don hales, Dr Richard Claydon, Employee engagement, Employee Experience, Gerry Brown, Isobel Rogers, James Dodkins, Lexden, london, Manuela Pifani, Martin Dukes, Mindful Sales Training, Morris Pentel, Mpathy Plus, Net Promoter Score, NPS, Organisational Misbehaviourists, Street food, The Customer Lifeguard, The Pirate Castle, The Pirates Castle, Tim Routledge | Leave a comment
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  • Top Posts & Pages

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    • Back to the Contact Centre of The Future - UK National Contact Centre Conference 2015
    • About Douglas Jackson, for Operations, Sales, Customer Strategy, Customer Experience, Insight, Planning, Customer Contact & Customer Service Recruitment Specialists and Executive Search Services
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    • The Call Centre and Customer Management Expo 2013
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    • What Have You Done Today To Make You Feel Proud? - UKCX Awards 2014
    • UK National Contact Centre Conference 2014
    • My Experience - Judging the UK Financial Experience Awards 2015
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