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- Early EX Lessons from Emotive CX buff.ly/2SWVPX9 from @BrainfoodEngage @martinhw https://t.co/DkRTRMSUGH 3 hours ago
- I am looking for an innovative and independent Team Leader, that can manage customer service agents through change,… twitter.com/i/web/status/1… 3 hours ago
- The Future of The Contact Centre Conference round up from Hannah Louise Cox @HLCdigitalCX @douglasjackson buff.ly/39P3Y71 3 days ago
- The Future of The Contact Centre Conference …uglasjacksonrecruitment.wordpress.com/2020/02/21/the… https://t.co/CUPsnnCm3a 3 days ago
- I am looking for a Sales Manager – Europe, to run a B2B sales operation with a luxury goods organisation in London.… twitter.com/i/web/status/1… 4 days ago
Tag Archives: Tammy Martin Omni Channel Director
UK National Contact Centre Conference 2016
Our Round-up of a thoroughly enjoyable & informative event UK National Contact Centre Conference from the CCMA. Continue reading →
Posted in Behavioural Assessment Tools, Best Practice, Contact Centre Industry, Customer Experience, Customer Experience ROI, customer service, Customer Strategy, Digital Experience, omni-channel, Recruitment, Video Recruitment Tools
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Tagged ann-marie Stagg, AO.com, barclays, Behavioural Profiling Assessment, BUPA, CCMA, Chief Operating Officer, Chris Rickards, Complaints, Contact Centre Culture, Customer Experience Hubs, Customer Loyalty, Customer Service Manager, Customer Services Director, David Summers, Director of Consulting, Douglas Jackson Search, Ed Creadey, helen wilson, Interactive Intelligence, Ipsos loyalty, Ipsos Mori, James Walker, Justin Haines, Leon Stafford, Managing Director, Mel ODonghue Director, Next Generation Employee, Nice Systems, No 1 Times Top Company to Work for, Ovo Energy, Plantronics, Recruitment tools, resolver, Richard Kenny, Simply Business, Sunderland Contact Centre, Tammy Martin Omni Channel Director, The Daily Goat, Video Assessment Recruitment, Virtual Reality, Workforce Optimisation
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