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- This is a newly created opportunity within a fast growth retail, health and wellness business - London… twitter.com/i/web/status/1… 4 hours ago
- An exciting opportunity has arisen for a Business Systems Data Analyst to join a established organisation on a 10 m… twitter.com/i/web/status/1… 1 day ago
- An exciting opportunity has arisen for a Capacity Planning Analyst to join a fast-paced and evolving business who a… twitter.com/i/web/status/1… 1 day ago
- An exciting opportunity has arisen for a Data Analyst to join an established organisation for a 10 month FTC… twitter.com/i/web/status/1… 1 day ago
- We are currently partnered with a highly regulated business based in the heart of the Midlands who are looking to i… twitter.com/i/web/status/1… 2 days ago
Tag Archives: Stephen Yap
The UK National Contact Centre Conference 2020
This week I had the pleasure of attending the UK National Contact Centre Conference with the CCMA. This is a long standing commitment and much anticipated event, always a highlight in the calendar as we make our way to the … Continue reading
Posted in Best Practice, Contact Centre Industry, Customer Contact, Customer Experience, customer insight, customer service, Customer Service Industry, Customers, Data, Digital Experience, Homeworking, Leadership, Recruitment, Retail, Self-Management, Talent Acquisition, Virtual Recruitment
Tagged Aimie Chapple, Amy Cashman, Biometrics, Capita Customer Management, CCMA, CEO, CEO's put customer service as the most important priority after growth, Contact Centre Advisors, Contact Centre Insight, Customer Journeys, Douglas Jackson, Health, In Field Service, Insights, Jonathan Cowie COO, Kantar, Leigh Hopwood, Liam Smith, Martin Hill-Wilson, Mental Health, Michelle Ansell, Phil O'Sheil Operations Director ATOS, Phygital, Rank Group Director of Customer Services, remote recruitment, Research Director, Segment, Stephen Yap, Telefonica, Twilio, UK National Contact Centre Conference, Verizon, Virtual Recruitment, Vivid housing, Wellbeing
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