Tag Archives: Professional Planning Forum

Customer Strategy and Planning – ‘Bridging the Gap’

April 2014 and TeamDJ head to Brighton for this year’s Customer Strategy and Planning Conference.  The headline; ‘Bridging the Gap’, almost had a dual meaning, along with the twitter hashtag #roadtobrighton, as, just before the start of the Professional Planning … Continue reading

Posted in Awards, Best Practice, Business Planning, Contact Centre Industry, Customer Service Industry, Customer Strategy, Douglas Jackson, Employee Engagement, Homeworking, Performance, Resource Planning Industry, Talent Management | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Customer Contact Planning Innovation Conference and Awards

Some of #TeamDJ are just returning back to the office after a fantastic and very busy few days at the Customer Contact Planning Conference.  The event was bigger than ever this year with over 600 delegates in attendance with a … Continue reading

Posted in Awards, Best Practice, Contact Centre Industry, Customer Service Industry, Customers, Douglas Jackson, Resource Planning Industry | Tagged , , , , , , , , , , | Leave a comment