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Tag Archives: Perry Fletcher
How Will Business Planning Change?
Over the last couple of weeks, I’ve had some interesting conversations with senior leaders particularly those operating in the planning space. Several conversations have been around Covid-19 and the impact it has had on their operations with lots of operations … Continue reading
Posted in Analytics, Analytics Recruitment, Best Practice, business intelligence, Business Planning, Contact Centre Industry, Continuous Improvement/Process Improvment, Homeworking, Resource Planning Industry
Tagged Absence Management, Cloud Technology, douglas jackson recruitment, field workforce planning, flexible working, Forecasting, Homeworkers, Homeworking, How will resource planning change, operational planning, Perry Fletcher, remote management, remote working, Resource Planning, resourcing, Scheduling, WFM, workforce management, Workforce Planning
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What Is the Best Method To Gain Customer Insight?
Since working for Douglas Jackson and recruiting experienced leaders and practitioners for the Customer Insight, Analytics, CRM and Product industry, I am now far more aware of each interaction I have with organisations, contact centres and other areas of my … Continue reading
Posted in Analytics, Analytics Recruitment, business intelligence, customer insight, Data, Insight/Analytics
Tagged Analytics Recruitment consultant, Anna Denning, CRM recruitment consultants, Customer analytics, Customer Data, Customer Feedback, customer insight, Customer Insight recruitment, Customer Insight Recruitment Consultants, Customer Surveys, Douglas Jackson, Insightful Data, Perry Fletcher, recruitment, Tripadvisor
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