Tag Archives: Performance Management

Our Greatest Team

What a few weeks!  Here at DJHQ, we have been blown away by what has been a truly fantastic London 2012 Olympic experience, it has been emotional, inspiring and helped make us feel even more proud to be British. Well … Continue reading

Posted in Candidates, Clients, Customer Experience, Customer Service Industry, Motivation, Performance, Personal Development | Tagged , , , , , , | 1 Comment

Enterprise social networks are changing the employee and customer engagement landscape

Our Guest Blog this week comes from David Naylor. David is the Managing Director of Chief Customer Officers, a specialist consultancy that helps companies who want to deliver great customer experiences but are struggling to understand their customers and frustrated by their inward … Continue reading

Posted in Contact Centre Industry, Customer Experience, Customer Service Industry, Customers, Employee Engagement, Leadership, Motivation, Performance, Personal Development, Social Networking | Tagged , , , , , , , , | 4 Comments

Creating a Winning Culture

For the first of the Douglas Jackson Guest Blogs we are delighted to welcome to the stage Jason Wright; Jason is a Senior Leadership professional presently working in the Contact Centre industry for a FTSE 100 company.  Jason has many years’ experience as … Continue reading

Posted in Candidates, Clients, Contact Centre Industry, Customer Service Industry, Leadership | Tagged , , , , , , | 3 Comments