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- Is your LinkedIn profile working for you or against you? 3 Top tips to help you improve your LinkedIn profile and… twitter.com/i/web/status/1… 17 hours ago
- Returning to the office…Covid Recovery for business… …uglasjacksonrecruitment.wordpress.com/2020/08/04/ret… 1 day ago
- 21 Reasons to trust Douglas Jackson with your next hire. #11 We help you make the right decision. Who you hire is… twitter.com/i/web/status/1… 2 days ago
- Resilience is a hot topic right now. We have been speaking with a number of business leaders and HR Directors ab… twitter.com/i/web/status/1… 2 days ago
- Morning, a short introduction on how our free book will help you attract and hire top talent. If you would like co… twitter.com/i/web/status/1… 5 days ago
Tag Archives: Ovo Energy
Europe’s finest- ECCCSAs 2019
It was the biggest yet, with 1300 attendees from over 24 countries arriving at the Battersea Evolution for the 2019 European Contact Centre and Customer Service Awards. This year the event was hosted once again by Fiona Bruce, who was … Continue reading
Posted in Awards, Best Practice, Business Planning, Candidate Experience, Contact Centre Industry, Continuous Improvement, Customer Contact, Customer Experience, Customer Service Industry, Douglas Jackson, multi channel customer experience
Tagged ann-marie Stagg, Awards, Battersea Evolution, CCMA, Contact Centre, Customer Experience, Customer Service, Douglas Jackson, douglas jackson recruitment, ecccsa19, European contact centre and customer service awards, Fiona Bruce, Frank Bruno, Ovo Energy, papyrus
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We Can’t Live Without Them so Why Do We Hate Them So?
Mobile Phones, Broadband, TV and WIFI, we just can’t live without them. So why, oh why do we dislike our telecommunications, or network providers so little?
Posted in Best Practice, Contact Centre Industry, Customer Experience, customer service, Customer Service Industry, Customer Strategy, Growth of Customer Experience, multi channel customer experience, telecommunications
Tagged Apple, Best brands for customer service, BT, CSI Index, Customer Experience, Customer Satisfaction, Customer Service, Douglas Jackson, EE, First Direct, Google, Institute of Customer Services, Lovefilm, LV, Most Trusted brands, NAtionwide, Ovo Energy, Sainsburys, Sky, The Game of Thrones, TSB, Virgin Media, Vodafone, Walking Dead, Worst Customer Service
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