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- RT @ukbusinessaward: The @ukbusinessaward are proud to be working with @KerryGidziewicz @CallCentreJobs1… twitter.com/i/web/status/1… 13 hours ago
- An opportunity for an experienced Project Manager to take responsibility for a multi-channel, digitally aligned Cus… twitter.com/i/web/status/1… 1 day ago
- This is a newly created position for a business that has gone through significant change in the last 12 months and… twitter.com/i/web/status/1… 2 days ago
- A household brand is looking for a talented Change Planning Analyst to join the team based within the contact centr… twitter.com/i/web/status/1… 3 days ago
- This is a great opportunity for a junior Territory Manager to join a premier global organisation - South Yorkshire… twitter.com/i/web/status/1… 3 days ago
Tag Archives: multichannel omnichannel customer service
Maximising Productivity with AI
Tuesday 15th May 2018 – A Great afternoon at the Brewery in London as Rebecca Lawrence and Kerry Gidziewicz attended the CCMA Seminar “Maximising Productivity with AI Solutions”, ahead of the evenings UK National Contact Centre Awards hosted by Ann-Marie … Continue reading
Posted in AI, Automated Customer Service, Awards, Best Practice, Chatbots, Contact Centre Industry, CRM, Customer Experience ROI, Customers, Data, Digital Experience, Douglas Jackson, multi channel customer experience, omni-channel, Robotics
Tagged ann-marie Stagg, Artifical, Artificial Intelligence, CCMA, CCMA UK, cognitive CRM, Ebecs, Ipsos Mori, Kerry Gidziewicz, Mark Billingham, Mark Foyster, Matthew Chatterton, Microsoft, multichannel omnichannel customer service, Productivity with AI, Rebecca Lawrence, Rishi Srivastava, Robotics, ROI with AI, Shop Direct, Sue Preston, The Brewery Venue, UK National Contact Centre Awards, Veripark
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