Douglas Jackson on Facebook
Douglas Jackson on Twitter
- What an weekend of Rugby ahead - COME ON ENGLAND!!! @EnglandRugby @rugbyworldcup #englandrugby #bringithome #Japan… twitter.com/i/web/status/1… 17 hours ago
- RT @CCMATALK: A full house at today’s Retail Leadership Roundtable event. Thanks to shopdirect, John Lewis, Co-op, ASOS, Lego, Ipsos Mori f… 2 days ago
- Douglas Jackson's @HLCdigitalCX sharing her judging experience for @CXMagazineWorld Outstanding!… twitter.com/i/web/status/1… 3 days ago
- How lovely to receive this certification of our membership in appreciation of our professional and operational exce… twitter.com/i/web/status/1… 3 days ago
- TeamDJ's @KerryGidziewicz is at the Future of Retail Contact Centres Roundtable @CCMATALK and @asos @jlandpartners… twitter.com/i/web/status/1… 3 days ago
Tag Archives: multichannel omnichannel customer service
Maximising Productivity with AI
Tuesday 15th May 2018 – A Great afternoon at the Brewery in London as Rebecca Lawrence and Kerry Gidziewicz attended the CCMA Seminar “Maximising Productivity with AI Solutions”, ahead of the evenings UK National Contact Centre Awards hosted by Ann-Marie … Continue reading
Posted in AI, Automated Customer Service, Awards, Best Practice, Chatbots, Contact Centre Industry, CRM, Customer Experience ROI, Customers, Data, Digital Experience, Douglas Jackson, multi channel customer experience, omni-channel, Robotics
Tagged ann-marie Stagg, Artifical, Artificial Intelligence, CCMA, CCMA UK, cognitive CRM, Ebecs, Ipsos Mori, Kerry Gidziewicz, Mark Billingham, Mark Foyster, Matthew Chatterton, Microsoft, multichannel omnichannel customer service, Productivity with AI, Rebecca Lawrence, Rishi Srivastava, Robotics, ROI with AI, Shop Direct, Sue Preston, The Brewery Venue, UK National Contact Centre Awards, Veripark
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