Douglas Jackson on Facebook
Douglas Jackson on Twitter
- Easter cupcakes for TeamDJ, thank you Rebecca! @douglasjackson @AnalyticsTeamDJ yum yum. #EasterWeekend #cupcakes https://t.co/W2eWW60Y37 4 hours ago
- Reporting to the Head of Customer Experience, this role is with a highly regarded organisation operating within an… twitter.com/i/web/status/1… 2 days ago
- My client are looking for a Senior Workforce Planning Analyst to develop and maintain the Strategic Workforce Plann… twitter.com/i/web/status/1… 2 days ago
- Opportunity for an experienced Coach or Trainer from a contact centre environment to join an established business i… twitter.com/i/web/status/1… 6 days ago
- Working in a brand new department within a well established company within the Travel sector, they are looking for… twitter.com/i/web/status/1… 1 week ago
Tag Archives: Mpathy Plus
CXFO – What We Can Do Tomorrow
This week we joined The CXFO for their inaugural London Launch meeting, ‘What We Can Do Tomorrow’, held at The Pirate Castle; a community boating charity and multi-use venue for water-based activities on the canal, as well as offering spaces for … Continue reading →
Posted in Best Practice, Candidate Experience, Contact Centre Industry, Continuous Improvement, Continuous Improvement/Process Improvment, Customer Contact, Customer Experience, Customer Experience ROI, customer insight, Digital Experience, Douglas Jackson, Employee Engagement, Employees, Growth of Customer Experience, Insight/Analytics, Leadership, Motivation, multi channel customer experience, omni-channel
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Tagged Adrian Swinscoe, Anis Qizilbash, Banksy, barclays, Camden, Carole Layzell, Christopher Brooks, Customer Experience, Customer Experience Rockstar, CX director, CX lab, CXEllence Consulting, CXFO, Digital Eagle, don hales, Dr Richard Claydon, Employee engagement, Employee Experience, Gerry Brown, Isobel Rogers, James Dodkins, Lexden, london, Manuela Pifani, Martin Dukes, Mindful Sales Training, Morris Pentel, Mpathy Plus, Net Promoter Score, NPS, Organisational Misbehaviourists, Street food, The Customer Lifeguard, The Pirate Castle, The Pirates Castle, Tim Routledge
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