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- My client is looking for an experienced Customer Insight Manager who will use BI and MI to identify opportunities a… twitter.com/i/web/status/1… 1 day ago
- @billquiseng Many thanks for sharing Bill. 6 days ago
- Many congratulations to all of the award winners at the UK Customer Experience Awards 2018 - Overall winner… twitter.com/i/web/status/1… 1 week ago
- UK Customer Experience Awards 2018 …uglasjacksonrecruitment.wordpress.com/2018/10/12/uk-… https://t.co/7qzNG8GxsV 1 week ago
- RT @UKCXAwards: Silver winner for Best Employee Engagement - The Voice of the Employees is @EE ! Great work! #ukcxa 1 week ago
Tag Archives: Mpathy Plus
CXFO – What We Can Do Tomorrow
This week we joined The CXFO for their inaugural London Launch meeting, ‘What We Can Do Tomorrow’, held at The Pirate Castle; a community boating charity and multi-use venue for water-based activities on the canal, as well as offering spaces for … Continue reading →
Posted in Best Practice, Candidate Experience, Contact Centre Industry, Continuous Improvement, Continuous Improvement/Process Improvment, Customer Contact, Customer Experience, Customer Experience ROI, customer insight, Digital Experience, Douglas Jackson, Employee Engagement, Employees, Growth of Customer Experience, Insight/Analytics, Leadership, Motivation, multi channel customer experience, omni-channel
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Tagged Adrian Swinscoe, Anis Qizilbash, Banksy, barclays, Camden, Carole Layzell, Christopher Brooks, Customer Experience, Customer Experience Rockstar, CX director, CX lab, CXEllence Consulting, CXFO, Digital Eagle, don hales, Dr Richard Claydon, Employee engagement, Employee Experience, Gerry Brown, Isobel Rogers, James Dodkins, Lexden, london, Manuela Pifani, Martin Dukes, Mindful Sales Training, Morris Pentel, Mpathy Plus, Net Promoter Score, NPS, Organisational Misbehaviourists, Street food, The Customer Lifeguard, The Pirate Castle, The Pirates Castle, Tim Routledge
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