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- We are looking for a Resource Planning Analyst in the North West buff.ly/2TgbBx3 https://t.co/wH5FFHN1aZ 15 hours ago
- We are looking for a Resource Planning Analyst in the North West to support a field-based operations… twitter.com/i/web/status/1… 15 hours ago
- We are looking for a Forecasting and Capacity Planning Analyst in the North West buff.ly/34ht4vh https://t.co/sqfXCwvaij 15 hours ago
- We are partnered with a growing Utilities business in Surrey who are looking to hire an experienced Contact Centre… twitter.com/i/web/status/1… 5 days ago
- We are partnered with a growing Utilities business in Surrey who are looking to hire an experienced Collections Tea… twitter.com/i/web/status/1… 5 days ago
Tag Archives: human interactions
The New Customer and Employee Landscape
What a few months, outside of the movies, I don’t think the majority of us could have ever planned or thought the country would be in lockdown, or in the grip of pandemic as we are. On the whole, we … Continue reading
Posted in AI, Best Practice, Business Planning, Contact Centre Industry, Customer Contact, Customer Experience, Customer Service Industry, Customer Success, Customers, Digital Experience, Diversity and Inclusion, Douglas Jackson, Employee Engagement, Employees, Executive Search, Hiring, Homeworking, Leadership, multi channel customer experience, omni-channel, Personal Development, Recruitment, Robotics, Self-Management, Talent Acquisition, Talent Management, Transformation/Change
Tagged A new type of leader, AI, Automation, Contact Centre, Customer Experience, Customer Service, digitalisation, diverse workforce, diversity, Emotional Intelligence, Employee engagement, empowered workforce, EQ, Hiring Leaders with emotional intelligence, Homeworking, homeworking recruitment, human interactions, inclusive workforce, lockdown learnings, omnichannel, onboarding, remote working, remoteworking onboarding, remoteworking recruitment, The new customer service and contact centre landscape, Training, transformational change, virtual coaching, virtual management, virtual performance
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