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- Many thanks to our intrepid explorer @InvolveAdventur Geoff Major for some lovely memorabilia in support of his ama… twitter.com/i/web/status/1… 16 hours ago
- Working with this highly regarded established organisation, you will play a pivotal role, supporting a number of bu… twitter.com/i/web/status/1… 20 hours ago
- Share your success and recognise your achievements in 2020, nominations now open for the 25th UK National Contact C… twitter.com/i/web/status/1… 22 hours ago
- Operations Manager – (Contact Centre) Leading a growing and developing team, you will be able to nurture Team Leade… twitter.com/i/web/status/1… 4 days ago
- I am looking for experienced Training Team Manager to develop the capabilities of staff within this operation to en… twitter.com/i/web/status/1… 4 days ago
Tag Archives: Homeserve
CCMA Seminar and UK National Contact Centre Awards 2016
Last week we headed to the CCMA Quarterly Seminar and UK National Contact Centre Awards at The Brewery in London in London. The Seminar featured a number of speakers from across the industry; first up was Richard Kenny, Head of … Continue reading
Posted in Analytics Recruitment, Automated Customer Service, Awards, Best Practice, business intelligence, Contact Centre Industry, Customer Contact, customer service, Customer Service Industry, Customers, Data, multi channel customer experience, Robotics, Social Customer Service, Speech Analytics
Tagged Awards, Awards best practice, Call Centre Management Association, CCMA, Contact Centre Seminar, Customer analytics, Customer Automation, customer contact, Customer Experience, Customer First, customer insight, Customer Service, Customer Strategy, Digital Customer Service, Endsleigh Insurance, Homeserve, Plantronics, Richard Kenny, Robotics, Self-Serve, UK National Contact Centre Awards, Verint, WebhelpUK
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