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- Wow, what an amazing week of weather we are having, we hope you all managed to enjoy some. If not the weekend looks… twitter.com/i/web/status/1… 1 day ago
- Is Customer Experience Really Dead? Some thoughts from Hannah Louise Cox on Customer Experience and changes to come… twitter.com/i/web/status/1… 1 day ago
- With all the great work and achievements across our industry, entries are now open for 20th anniversary… twitter.com/i/web/status/1… 2 days ago
- Is Customer Experience Really Dead? The current situation will have changed Customer Experience forever. What does… twitter.com/i/web/status/1… 2 days ago
- "Holly supported me in securing my current role. From our first conversation, Holly was brilliant to work with and… twitter.com/i/web/status/1… 2 days ago
Tag Archives: Emovis
Around the World in 80 Days- #ECCCSA18
So to the most prestigious event in the contact centre and customer service calendar. The European Contact Centre and Customer Service Awards. Once again held at the Battersea Evolution, this years theme ‘Around the world in 80 days’ a fitting … Continue reading →
Posted in Awards, Best Practice, Contact Centre Industry, Customer Contact, Customer Experience, customer insight, customer service, Customer Service Industry, Customer Strategy, Data, Digital, Digital Experience, Douglas Jackson, Employee Engagement, Motivation, multi channel customer experience, omni-channel, Social Customer Service
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Tagged Acibadem, Aeroloft, Affinity Water, ann-marie Stagg, Anna Denning, Ascensos, Battersea Evolution, booking.com, Business Stream, Capita Partnership, CPM, Douglas Jackson, ECCCSA18, EE, Emovis, European Call Centre Awards, European contact centre and custome service awards, European Customer Service Awards, Fiona Bruce, gousto, Haste, Icon Communication centres s.r.o, Michelle Ansell, Microsoft, NewDay, Nissan, RHP, Richmond Housing Parnership, Royal Mail, Sberbank, Shop Direct, Sir Ranulph Fiennes, Team Knowhow, Tech Mahindra, Teleperformance Greece, Teleperformance Russia, Tesco Mobile, The White company, The Worlds Greatest Living Explorer, Three, Virgin holidays, Vodafone, Volkswagon Group Roadside Assistance, Webhelp
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