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- An exciting opportunity has arisen for a Head of Customer Service to join an established organisation - Glasgow… twitter.com/i/web/status/1… 9 hours ago
- I am looking for a commercial and customer centric Director of Operations, to take ownership of the repairs, major… twitter.com/i/web/status/1… 3 days ago
- I am looking for an exceptionally people focused Director of Customer Operations who has experience of driving resu… twitter.com/i/web/status/1… 3 days ago
- Yesterday was Mental Health Awareness Day, TeamDJ's Emily Middlemore buff.ly/35ksDip runs a local group ca… twitter.com/i/web/status/1… 3 days ago
- Congratulations to all the winners. Customer Experience Awards 2019 buff.ly/2p8DD1M @DPD_UK @knightfrank… twitter.com/i/web/status/1… 3 days ago
Tag Archives: digital transformation
The Digital Experience Awards 2019
Again, I had the pleasure of judging at this years’ UK Digital Experience Awards in London. What impresses me most about these events is the passion that the finalists have about their entries and their work in order to get to these … Continue reading
Posted in Awards, Contact Centre Industry, Digital, Digital Experience, Douglas Jackson, Employee Engagement, Insight/Analytics
Tagged Digital Awards, Digital Customer Service, Digital Experience, Digital Experience Awards, Digital Experience Recruitment, Digital Innovation, Digital Strategy development, digital transformation, Douglas Jackson, douglas jackson recruitment, Hannah-Louise Cox
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Back to the Contact Centre of The Future – UK National Contact Centre Conference 2015
A content packed conference, with much to digest, great speakers, the UK National Contact Centre Conference #ukccc15 #cctr Continue reading
Posted in callcentrehelper
Tagged #ukccc15, Andy Ralphs DWP, ann-marie Stagg, Back to the contact centre of the future, Ben Page, Best Practice in Contact Centre, Call Centre, CCMA, Contact Centre, Contact centre avatar, contact centre future, contactcentre, Customer Experience, Customer Strategy, dawn redman hermes, digital transformation, Direct Line, DX, Giles Mclellan UCLAN, harj johal, helen wilson, Ipsos Mori, Martin Hill-Wilson, omnichannel, Plantronics, UK National Contact Centre Conference
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