Douglas Jackson on Facebook
Douglas Jackson on Twitter
- This is an opportunity for a customer contact centre professional used to working in an Account Manager, Client Ser… twitter.com/i/web/status/1… 2 days ago
- This is an opportunity for a customer contact centre professional used to working in an Account Manager, Client Ser… twitter.com/i/web/status/1… 2 days ago
- This is an opportunity for an experienced customer contact centre professional used to working in an Account Manage… twitter.com/i/web/status/1… 2 days ago
- I am looking for an innovative and independent Team Leader, that can manage customer service agents through an exci… twitter.com/i/web/status/1… 2 days ago
- Many congratulations to all the winners at yesterdays UK Employee Experience Awards - Winners Announced: UK Employe… twitter.com/i/web/status/1… 3 days ago
Tag Archives: digital transformation
Back to the Contact Centre of The Future – UK National Contact Centre Conference 2015
A content packed conference, with much to digest, great speakers, the UK National Contact Centre Conference #ukccc15 #cctr Continue reading
Posted in callcentrehelper
Tagged #ukccc15, Andy Ralphs DWP, ann-marie Stagg, Back to the contact centre of the future, Ben Page, Best Practice in Contact Centre, Call Centre, CCMA, Contact Centre, Contact centre avatar, contact centre future, contactcentre, Customer Experience, Customer Strategy, dawn redman hermes, digital transformation, Direct Line, DX, Giles Mclellan UCLAN, harj johal, helen wilson, Ipsos Mori, Martin Hill-Wilson, omnichannel, Plantronics, UK National Contact Centre Conference
Leave a comment
