Douglas Jackson on Facebook
Douglas Jackson on Twitter
- Illuminated Cathedral at lichfieldcathedral #lichfield #illuminatedcathedral #luminox #lichfield… twitter.com/i/web/status/1… 7 hours ago
- An opportunity for an experienced Customer Service Manager to take responsibility for a multi-channel, digitally al… twitter.com/i/web/status/1… 4 days ago
- RT @ukbusinessaward: The @ukbusinessaward are proud to be working with @KerryGidziewicz @CallCentreJobs1… twitter.com/i/web/status/1… 5 days ago
- An opportunity for an experienced Project Manager to take responsibility for a multi-channel, digitally aligned Cus… twitter.com/i/web/status/1… 6 days ago
- This is a newly created position for a business that has gone through significant change in the last 12 months and… twitter.com/i/web/status/1… 1 week ago
Tag Archives: Daniel Kahneman
The Connected Customer Revolution: UK National Contact Centre Conference 2017
8th November 2017 and the UK National Contact Centre Conference from the CCMA, held at the British Library knowledge centre. The event, free to members was sold out with a capacity crowd of over 250 in attendance. One particular highlight … Continue reading
Posted in Automated Customer Service, Best Practice, Chatbots, Contact Centre Industry, Customer Contact, Customer Experience, customer insight, Customer Service Industry, Customer Strategy, Customers, Digital, multi channel customer experience, omni-channel, Robotics
Tagged ann-marie Stagg, Assistant Director of Insgith, Atom Bank, Ben Page, British Library, Cap Gemini, CCMA, CIFAS, Daily Mail Group, Daniel Kahneman, DDC outsourcing, Disney, Douglas Jackson, Ed Creasey, Genesys, Head of Customer Experience, Head of Customer Service, Head of Research, helen wilson, Henley Business School, HMRC, Ipsos Mori, Jason Pillay, John Callachan, lovehoney, LV, Managing Partner, Michael Sherwood, Michelle Ansell, Moneypenny, My Magic+, NICE, NICE ROBOTICS, Nikola Gaubitch, Pindrop, Premier Inn, Professor Moira Clark, Rachel Clacher, Sandra Peaston, Suzi Caesar, Thinking Fast and Slow, UK National Contact Centre Conference
Leave a comment
