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- An exciting opportunity has arisen for a Head of Customer Service to join an established organisation - Glasgow… twitter.com/i/web/status/1… 9 hours ago
- I am looking for a commercial and customer centric Director of Operations, to take ownership of the repairs, major… twitter.com/i/web/status/1… 3 days ago
- I am looking for an exceptionally people focused Director of Customer Operations who has experience of driving resu… twitter.com/i/web/status/1… 3 days ago
- Yesterday was Mental Health Awareness Day, TeamDJ's Emily Middlemore buff.ly/35ksDip runs a local group ca… twitter.com/i/web/status/1… 3 days ago
- Congratulations to all the winners. Customer Experience Awards 2019 buff.ly/2p8DD1M @DPD_UK @knightfrank… twitter.com/i/web/status/1… 3 days ago
Tag Archives: CX lab
CXFO – What We Can Do Tomorrow
This week we joined The CXFO for their inaugural London Launch meeting, ‘What We Can Do Tomorrow’, held at The Pirate Castle; a community boating charity and multi-use venue for water-based activities on the canal, as well as offering spaces for … Continue reading →
Posted in Best Practice, Candidate Experience, Contact Centre Industry, Continuous Improvement, Continuous Improvement/Process Improvment, Customer Contact, Customer Experience, Customer Experience ROI, customer insight, Digital Experience, Douglas Jackson, Employee Engagement, Employees, Growth of Customer Experience, Insight/Analytics, Leadership, Motivation, multi channel customer experience, omni-channel
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Tagged Adrian Swinscoe, Anis Qizilbash, Banksy, barclays, Camden, Carole Layzell, Christopher Brooks, Customer Experience, Customer Experience Rockstar, CX director, CX lab, CXEllence Consulting, CXFO, Digital Eagle, don hales, Dr Richard Claydon, Employee engagement, Employee Experience, Gerry Brown, Isobel Rogers, James Dodkins, Lexden, london, Manuela Pifani, Martin Dukes, Mindful Sales Training, Morris Pentel, Mpathy Plus, Net Promoter Score, NPS, Organisational Misbehaviourists, Street food, The Customer Lifeguard, The Pirate Castle, The Pirates Castle, Tim Routledge
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