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- What a lovely surprise and such a generous Christmas gift for Hannah, Holly, Kerry and TeamDJ. Thank you so much P… twitter.com/i/web/status/1… 33 minutes ago
- We’re currently working with a great brand who are ramping up their sales operation here in the UK and adding to th… twitter.com/i/web/status/1… 46 minutes ago
- We’re currently working with a great brand who are ramping up their sales operation here in the UK and adding to th… twitter.com/i/web/status/1… 48 minutes ago
- Many thanks to our intrepid explorer @InvolveAdventur Geoff Major for some lovely memorabilia in support of his ama… twitter.com/i/web/status/1… 20 hours ago
- Working with this highly regarded established organisation, you will play a pivotal role, supporting a number of bu… twitter.com/i/web/status/1… 1 day ago
Tag Archives: CX lab
CXFO – What We Can Do Tomorrow
This week we joined The CXFO for their inaugural London Launch meeting, ‘What We Can Do Tomorrow’, held at The Pirate Castle; a community boating charity and multi-use venue for water-based activities on the canal, as well as offering spaces for … Continue reading →
Posted in Best Practice, Candidate Experience, Contact Centre Industry, Continuous Improvement, Continuous Improvement/Process Improvment, Customer Contact, Customer Experience, Customer Experience ROI, customer insight, Digital Experience, Douglas Jackson, Employee Engagement, Employees, Growth of Customer Experience, Insight/Analytics, Leadership, Motivation, multi channel customer experience, omni-channel
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Tagged Adrian Swinscoe, Anis Qizilbash, Banksy, barclays, Camden, Carole Layzell, Christopher Brooks, Customer Experience, Customer Experience Rockstar, CX director, CX lab, CXEllence Consulting, CXFO, Digital Eagle, don hales, Dr Richard Claydon, Employee engagement, Employee Experience, Gerry Brown, Isobel Rogers, James Dodkins, Lexden, london, Manuela Pifani, Martin Dukes, Mindful Sales Training, Morris Pentel, Mpathy Plus, Net Promoter Score, NPS, Organisational Misbehaviourists, Street food, The Customer Lifeguard, The Pirate Castle, The Pirates Castle, Tim Routledge
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