Tag Archives: Customer

How to Deliver Effective, Compliant Outbound Call Performance

In our guest post this week, we welcome Marianne Withers.  Marianne is a Founding Director of EMC2 (GB) Ltd, the Outbound Specialists and has many years and experience providing Outbound Telemarketing, Operational Consultancy, Data and Dialler Management services for a … Continue reading

Posted in Best Practice, Contact Centre Industry, Data, Dialler, Outbound, Training | Tagged , , , , , , , , , , | 2 Comments

Customer Service Training Awards 2013

Last Friday, TeamDJ were at the Customer Service Training Awards and once again, we were extremely proud to be involved as a live judge and sponsor of the event. Those of you who follow our blog and social media posts will … Continue reading

Posted in Awards, Best Practice, Contact Centre Industry, Customer Service Industry, Training | Tagged , , , , , , , , , | 2 Comments