Tag Archives: Customer Service Training
For our Guest Blog this week we are delighted to welcome back Karen Wenborn, Karen is an expert customer experience professional with a passion for embedding the voice of the customer at the heart of an organisation. Over to Karen: Forward Contact … Continue reading
Good, continuous training is important in any and every environment and done well, will add value to both individuals and the company. The Contact Centre and Customer Services industry is a sector which has an extensive amount of training and … Continue reading
Last week TeamDJ attended the Customer Service Training Awards Dinner and Presentations hosted by Don Hales and Anne-Marie Lose of the Customer Service Training Network at the Radisson Blu, Heathrow.