Tag Archives: Customer Service Training Awards

The Digital Experience Awards 2015

It was pleasure, as always, to be a part of this years’ Digital Experience Awards at the Riverbank Park Plaza, London, and to chair the judges’ panel for the ‘Best use of digital to improve customer experience’ category.

Posted in Awards, customer service, Customer Service Industry, Digital, Digital Experience, Douglas Jackson, omni-channel, Social Customer Service, social media, Training | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Customer Service Training Awards 2013

Last Friday, TeamDJ were at the Customer Service Training Awards and once again, we were extremely proud to be involved as a live judge and sponsor of the event. Those of you who follow our blog and social media posts will … Continue reading

Posted in Awards, Best Practice, Contact Centre Industry, Customer Service Industry, Training | Tagged , , , , , , , , , | 2 Comments

The Importance of Customer Service Training

Good, continuous training is important in any and every environment and done well, will add value to both individuals and the company.  The Contact Centre and Customer Services industry is a sector which has an extensive amount of training and … Continue reading

Posted in Awards, Best Practice, Contact Centre Industry, Customer Service Industry, Training | Tagged , , , , , , , , | 3 Comments