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- Some thoughts and questions from our Planning, Insight and Analytics guru Perry Fletcher @AnalyticsTeamDJ - How Wil… twitter.com/i/web/status/1… 14 hours ago
- How Will Business Planning Change? …uglasjacksonrecruitment.wordpress.com/2020/04/07/how… https://t.co/f48ozG8rQz 14 hours ago
- Accelerated Digital Transformation - A number of businesses have seen large scale transformation projects, expected… twitter.com/i/web/status/1… 1 day ago
- Accelerated Digital Transformations …uglasjacksonrecruitment.wordpress.com/2020/04/06/acc… https://t.co/UepO2OZqDI 1 day ago
- RT @BorisJohnson: Another quick update from me on our campaign against #coronavirus. You are saving lives by staying at home, so I urge yo… 3 days ago
Tag Archives: Contact Centre Future Leaders
Attracting and Retaining The Skills For The Future.
I was at a recent event and talking to a Director of Customer Experience about the changing roles within the customer market, as well as the perception vs the reality of the pace of change, given that voice is still … Continue reading
Posted in Best Practice, Candidate Experience, Candidates, Career Development, Contact Centre Industry, Customer Contact, Customer Experience, customer service, Customer Service Industry, Recruitment, Retention, Talent Acquisition, Talent Management
Tagged Attracting and retaining the skills for the future, Authentic CEO, CEO, Contact Centre, Contact Centre Future Leaders, Customer Experience, Customer Service, Douglas Jackson, Ethical, Future CEO, Future skills for customer contact, Raconteur, recruit good contact centre people, skills for the future, Talent Acquisition, Talent attraction, Talent retention, Worforce, Workers of the future, Workers Voice
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