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Douglas Jackson on Twitter
- Early EX Lessons from Emotive CX buff.ly/2SWVPX9 from @BrainfoodEngage @martinhw https://t.co/DkRTRMSUGH 3 hours ago
- I am looking for an innovative and independent Team Leader, that can manage customer service agents through change,… twitter.com/i/web/status/1… 3 hours ago
- The Future of The Contact Centre Conference round up from Hannah Louise Cox @HLCdigitalCX @douglasjackson buff.ly/39P3Y71 3 days ago
- The Future of The Contact Centre Conference …uglasjacksonrecruitment.wordpress.com/2020/02/21/the… https://t.co/CUPsnnCm3a 3 days ago
- I am looking for a Sales Manager – Europe, to run a B2B sales operation with a luxury goods organisation in London.… twitter.com/i/web/status/1… 4 days ago
Tag Archives: Contact Centre Future Leaders
Attracting and Retaining The Skills For The Future.
I was at a recent event and talking to a Director of Customer Experience about the changing roles within the customer market, as well as the perception vs the reality of the pace of change, given that voice is still … Continue reading
Posted in Best Practice, Candidate Experience, Candidates, Career Development, Contact Centre Industry, Customer Contact, Customer Experience, customer service, Customer Service Industry, Recruitment, Retention, Talent Acquisition, Talent Management
Tagged Attracting and retaining the skills for the future, Authentic CEO, CEO, Contact Centre, Contact Centre Future Leaders, Customer Experience, Customer Service, Douglas Jackson, Ethical, Future CEO, Future skills for customer contact, Raconteur, recruit good contact centre people, skills for the future, Talent Acquisition, Talent attraction, Talent retention, Worforce, Workers of the future, Workers Voice
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