Douglas Jackson on Facebook
Douglas Jackson on Twitter
- An opportunity for a Continuous Improvement Manager – Customer Experience Manager – Customer Journey Manager – Proj… twitter.com/i/web/status/1… 1 day ago
- I am looking for a talented and innovative Customer Experience Manager to join an organisation currently undergoing… twitter.com/i/web/status/1… 1 day ago
- RT @z70photo: The #TornadoFarewell flypast In Stafford a few moments ago #stafford #Staffordshire #ThePhotoHour @Sotlive @StaffsNews @Staff… 1 day ago
- RT @ClubLichfield: As old Frank Sinatra sang 'Start Spreading the news Grub Club starts next month We want you to be a part of it In old L… 5 days ago
- We are currently recruiting a Forecasting Analyst who will be responsible for Forecasting the Contact Centre demand… twitter.com/i/web/status/1… 6 days ago
Tag Archives: Chris Rickards
UK National Contact Centre Conference 2016
Our Round-up of a thoroughly enjoyable & informative event UK National Contact Centre Conference from the CCMA. Continue reading →
Posted in Behavioural Assessment Tools, Best Practice, Contact Centre Industry, Customer Experience, Customer Experience ROI, customer service, Customer Strategy, Digital Experience, omni-channel, Recruitment, Video Recruitment Tools
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Tagged ann-marie Stagg, AO.com, barclays, Behavioural Profiling Assessment, BUPA, CCMA, Chief Operating Officer, Chris Rickards, Complaints, Contact Centre Culture, Customer Experience Hubs, Customer Loyalty, Customer Service Manager, Customer Services Director, David Summers, Director of Consulting, Douglas Jackson Search, Ed Creadey, helen wilson, Interactive Intelligence, Ipsos loyalty, Ipsos Mori, James Walker, Justin Haines, Leon Stafford, Managing Director, Mel ODonghue Director, Next Generation Employee, Nice Systems, No 1 Times Top Company to Work for, Ovo Energy, Plantronics, Recruitment tools, resolver, Richard Kenny, Simply Business, Sunderland Contact Centre, Tammy Martin Omni Channel Director, The Daily Goat, Video Assessment Recruitment, Virtual Reality, Workforce Optimisation
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