Douglas Jackson on Facebook
Douglas Jackson on Twitter
- RT @MKAMichelle: The end of the world as we know it? Machine Learning and Automation will advance all of our lives including recruitment.… 20 hours ago
- RT @douglasjackson: A leading and forward thinking national property company are looking to recruit a highly motivated and confident Region… 2 days ago
- RT @douglasjackson: How important is your leadership and the development of your talent? Our next live event is one we are really excited a… 2 days ago
- How important is your leadership and the development of your talent? Our next live event is one we are really excit… twitter.com/i/web/status/1… 2 days ago
- A leading and forward thinking national property company are looking to recruit a highly motivated and confident Re… twitter.com/i/web/status/1… 2 days ago
Tag Archives: Capita Customer Management
The UK National Contact Centre Conference 2020
This week I had the pleasure of attending the UK National Contact Centre Conference with the CCMA. This is a long standing commitment and much anticipated event, always a highlight in the calendar as we make our way to the … Continue reading
Posted in Best Practice, Contact Centre Industry, Customer Contact, Customer Experience, customer insight, customer service, Customer Service Industry, Customers, Data, Digital Experience, Homeworking, Leadership, Recruitment, Retail, Self-Management, Talent Acquisition, Virtual Recruitment
Tagged Aimie Chapple, Amy Cashman, Biometrics, Capita Customer Management, CCMA, CEO, CEO's put customer service as the most important priority after growth, Contact Centre Advisors, Contact Centre Insight, Customer Journeys, Douglas Jackson, Health, In Field Service, Insights, Jonathan Cowie COO, Kantar, Leigh Hopwood, Liam Smith, Martin Hill-Wilson, Mental Health, Michelle Ansell, Phil O'Sheil Operations Director ATOS, Phygital, Rank Group Director of Customer Services, remote recruitment, Research Director, Segment, Stephen Yap, Telefonica, Twilio, UK National Contact Centre Conference, Verizon, Virtual Recruitment, Vivid housing, Wellbeing
Leave a comment
