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- The Impact Room – Greg Reed, Board Director, Advisor and r …uglasjacksonrecruitment.wordpress.com/2021/05/06/the… 16 hours ago
- This is a newly created opportunity for a fast growth regulated business for a Complaints Manager - flexible locati… twitter.com/i/web/status/1… 17 hours ago
- This is an opportunity for an enthusiastic, driven sales professional to join this rapidly growing business in a se… twitter.com/i/web/status/1… 17 hours ago
- Reason 15 of "21 Reasons Why To TRUST Us With Your Next Senior Hire" PARTNERSHIP.....If you would like to find out… twitter.com/i/web/status/1… 19 hours ago
- We are partnered with a growing Utilities business in the West Midlands who are looking to hire a Head of Billing t… twitter.com/i/web/status/1… 19 hours ago
Tag Archives: Capita Customer Management
The UK National Contact Centre Conference 2020
This week I had the pleasure of attending the UK National Contact Centre Conference with the CCMA. This is a long standing commitment and much anticipated event, always a highlight in the calendar as we make our way to the … Continue reading
Posted in Best Practice, Contact Centre Industry, Customer Contact, Customer Experience, customer insight, customer service, Customer Service Industry, Customers, Data, Digital Experience, Homeworking, Leadership, Recruitment, Retail, Self-Management, Talent Acquisition, Virtual Recruitment
Tagged Aimie Chapple, Amy Cashman, Biometrics, Capita Customer Management, CCMA, CEO, CEO's put customer service as the most important priority after growth, Contact Centre Advisors, Contact Centre Insight, Customer Journeys, Douglas Jackson, Health, In Field Service, Insights, Jonathan Cowie COO, Kantar, Leigh Hopwood, Liam Smith, Martin Hill-Wilson, Mental Health, Michelle Ansell, Phil O'Sheil Operations Director ATOS, Phygital, Rank Group Director of Customer Services, remote recruitment, Research Director, Segment, Stephen Yap, Telefonica, Twilio, UK National Contact Centre Conference, Verizon, Virtual Recruitment, Vivid housing, Wellbeing
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