Tag Archives: Business Planning

Emergency Measures and The Future

I have had the pleasure of talking to some great senior managers across different industries throughout the UK over the last week. Having listened to several individuals and teams which have been implementing ‘emergency measures’ across their customer functions driven … Continue reading

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5 Planning Tips To Help Get The Results You Want

Our guest blog this week is from Keith Stapleton, Keith is one of the co-founders of Select Planning; a team of award winning consultants, each with extensive experience and expertise in strategic and operational call centre and back office resource planning.  … Continue reading

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