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- Opportunity for a proven Operations Manager to join an exciting well established organisation, based in the Midland… twitter.com/i/web/status/8… 12 hours ago
- Many thanks for the RT again Hilda, have a lovely weekend @HildaHurst 15 hours ago
- This is an exciting opportunity for a Head of Internal Sales (Telesales & Account Management in Yorkshire/Humbersid… twitter.com/i/web/status/8… 16 hours ago
- Fantastic opportunity for an experienced Marketing Manager to join well-established global software company - Dubli… twitter.com/i/web/status/8… 1 day ago
- Great opportunity for a Quality Manager to work for a global solutions software provider in Dublin… twitter.com/i/web/status/8… 1 day ago
Tag Archives: BT
‘Releasing Potential’ Customer Strategy and Planning 2017
It’s that time of year again and this year to Harrogate, home of the famous Betty’s Tea Rooms and Turkish Baths for the Customer Strategy and Planning conference from the Forum, held at the grandly named Majestic Hotel. Chris Rainsforth … Continue reading
Posted in Analytics, Analytics Recruitment, Awards, Best Practice, business intelligence, Business Planning, callcentrehelper, Contact Centre Industry, Customer Contact, Customer Strategy, Douglas Jackson, Resource Planning Industry, Robotics
Tagged Aegon, Albert Einstein, BT, Chris Rainsforth, Ember Services, FCA, Harrogate, HSBC, IFDS, Jonathan George, Legal and General, Mike Harvard, Nicola Callan, Phil Andrerson, Qstory, RAC, Richard Abdy., Shop Direct, Sky Bet, Staples, The English Spa, The Forum, The Majestic Hotel, Three Ireland, Uri Hasson
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We Can’t Live Without Them so Why Do We Hate Them So?
Mobile Phones, Broadband, TV and WIFI, we just can’t live without them. So why, oh why do we dislike our telecommunications, or network providers so little?
Posted in Best Practice, Contact Centre Industry, Customer Experience, customer service, Customer Service Industry, Customer Strategy, Growth of Customer Experience, multi channel customer experience, telecommunications
Tagged Apple, Best brands for customer service, BT, CSI Index, Customer Experience, Customer Satisfaction, Customer Service, Douglas Jackson, EE, First Direct, Google, Institute of Customer Services, Lovefilm, LV, Most Trusted brands, NAtionwide, Ovo Energy, Sainsburys, Sky, The Game of Thrones, TSB, Virgin Media, Vodafone, Walking Dead, Worst Customer Service
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