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- An exciting opportunity has arisen for a Head of Customer Service to join an established organisation - Glasgow… twitter.com/i/web/status/1… 8 hours ago
- I am looking for a commercial and customer centric Director of Operations, to take ownership of the repairs, major… twitter.com/i/web/status/1… 3 days ago
- I am looking for an exceptionally people focused Director of Customer Operations who has experience of driving resu… twitter.com/i/web/status/1… 3 days ago
- Yesterday was Mental Health Awareness Day, TeamDJ's Emily Middlemore buff.ly/35ksDip runs a local group ca… twitter.com/i/web/status/1… 3 days ago
- Congratulations to all the winners. Customer Experience Awards 2019 buff.ly/2p8DD1M @DPD_UK @knightfrank… twitter.com/i/web/status/1… 3 days ago
Tag Archives: Animal Friends
‘Delivering World Class Service With a Human Touch’ – UK National Contact Centre Conference 2018
Ann-Marie Stagg and the CCMA, held the UK National Contact Centre Conference 2018 at the British Library. The theme; Delivering World Class Service With a Human Touch. The event sponsored by Genesys was an extremely well attended event. Free to … Continue reading
Posted in Automated Customer Service, Awards, Best Practice, Candidate Experience, Career Development, Chatbots, Contact Centre Industry, Continuous Improvement, Continuous Improvement/Process Improvment, Customer Contact, customer service, Customers, Digital Experience, Employee Engagement, Employees, Homeworking, multi channel customer experience, Robotics, Transformation/Change
Tagged Agile Product Contact Centre Structure, Air France, Animal Friends, ann-marie Stagg, Ben Page, Bill Wilson, booking.com, BPA Quality, Brainfood Extra, Build a Duck, CCMA, Clare Lomax, Customer Experience, Customer Service, Digital Channel Strategy Lead, Director of Business Operations, Director of Sales and Marketing, Dorchester, Ed Creasey, Field of Flexibility, General Manager, Genesys, Gina Wall, Instagram, Ipsos Mori, James Revell, Lego, Louise Locke, Marije Gould, Martin Hill-Wilson, Martin Teasdale, Monzo Bank, NICE, Peak End Rule, Personalisation, Quality Solutions Director, Ryanair, Sabio, Severn Trent Water, Site Director, Social Engagement, Steven Lee, Stuart Dorman, The British Library, TTEC, Verint
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