Customer Service Training Awards

Last week TeamDJ attended the Customer Service Training Awards Dinner and Presentations hosted by Don Hales and Anne-Marie Lose of the Customer Service Training Network at the Radisson Blu,  Heathrow.

This will be the fourth year we have been delighted to support the Customer Service Training Awards both as a judge, of which there were over 130 in total this year and in attending their events and awards ceremony.  We can honestly say that the standard of entries is always extremely high and this year was no exception.

At the pre-dinner networking we were able to meet and talk with a number of the finalists, which was a great opportunity for us to learn more about the people who are involved in the training and delivery to their operational teams.  Thank you so much to all of you who were happy to share your experience and entry with us.

The networking was followed by some interesting conversations around the dinner tables with some new and well known contacts whilst we all enjoyed a very good three course lunch.  This was then followed by the main entertainment provided by Mo Shapiro; who ‘is just like Victoria Wood’.  Mo  recreates monologues and sing songs written by Victoria Wood and we have to say that her fitness sketch was a highlight indeed!

Finally to the part most of us had been waiting for, the winners and award presentations (one of which was announced by our own Managing Partner, Michelle Ansell).  Overall a thoroughly enjoyable event and CONGRATULATIONS to all the winners & finalists!

Customer Service Training Awards Winners

For a full list of the winners and finalists please click here

PS. A big THANK YOU to Don and Anne-Marie who once again put on an excellent event!

About Douglas Jackson Executive Search and Recruitment Consultants

Douglas Jackson are an Executive Search and Independent Recruitment Consultancy offering professional executive recruitment and managerial appointments on a permanent and fixed term contract basis. We work with customer and experience focussed organisations, who want to develop, or, improve their operation, sales, strategy, service, experience, or success. We recruit for Chief Customer Officer, Director, Head of Department, Manager and skilled strategists for; Customer Service, Customer Experience, Customer Contact, Resource Planning, Operations, Strategy, Insight, Analytics, Sales, Success, CRM, Data, Programmes, Transformation, Continuous Improvement, and Contact Centre. We work in partnership with our customers across the UK and internationally, many of whom are FTSE 100, blue-chip brands but also challenger, fintech and start-up organisations, to design, develop, deliver and manage your Customer strategy. Revolutionise your Recruitment and Retention of New Hires. Douglas Jackson Search takes the guesswork out of your hiring. Sourcing Exceptional Talent….Define your Customer Strategy. Lead your Operations. Design your Customer Experience. Direct your Digital and Customer Contact. Transform your functions. Develop your Customer Insight. Manage your Data/CRM, Deliver your Sales and Customer Success. Differentiate your business and brand.
This entry was posted in Awards, Contact Centre Industry, Customer Service Industry, Training and tagged , , , , . Bookmark the permalink.

2 Responses to Customer Service Training Awards

  1. aino Vaskola says:

    Well every one who get the award is surely deserving customer service training is one of quite hard things training,because customer services is one of very important things that business should consider,in Finland services for customer is highly quality to get a customer satisfaction which is can lead to customer loyalty.

    Like

    • Hi Aino, thanks very much for your comment. You are right, we think any training is really important and can be quite difficult to get right. Getting that level of Customer Satisfaction and Loyalty we are all striving to achieve is a big challenge, some individuals and organisations have really delivered great things and the awards are a great place to help celebrate this.

      Like

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s